Director of Opportunity Management

Easterseals•New York, NY

11d

About The Position

The Director of Opportunity Management leads day-to-day execution of Fedcap’s enterprise Opportunity Management operating model. Reporting to the VP of Opportunity Management, the role turns opportunities accepted into the pursuit lifecycle into controlled, integrated delivery programs, guiding them through qualification, bid development, governance, submission, award and mobilization readiness. The Director manages the active pursuit portfolio, assigns Bid Managers and Bid & Pursuit Coordinators, and integrates operational, technical, financial, commercial and enabling functions. The role embeds established frameworks and controls, maintains authoritative visibility of delivery health, evidence, decisions, risks and capacity, and escalates strategic, investment, exception and resource matters requiring functional or executive intervention. Strategic Intelligence & Pipeline retains responsibility for market intelligence, portfolio prioritization and recommendations on where the Group should compete. The Director oversees pursuit readiness and decision support, integrated planning and bid project management, cross-functional workstream coordination, formal stage gates and decision records, pursuit-team leadership, submission compliance and readiness, and transition into mobilization and implementation. The role also maintains practical tools and standards, monitors operational performance, coordinates post-pursuit reviews and process improvements, and leads and develops Bid Managers and Bid & Pursuit Coordinators. The position is based at 633 3rd Ave, New York, NY 10017. Compensation is $125,000–$150,000 per year, based on experience and qualifications. Fedcap is a global nonprofit serving more than 335,000 people each year across the United States, Canada, the United Kingdom and Australia, with work spanning education, workforce development, health and economic development.

Requirements

Bachelor’s degree in finance or accounting.
Significant management experience in opportunity management, bid management, program management, business development or commercial delivery.
Demonstrable experience managing complex, multi-workstream pursuits from qualification through submission.
Experience coordinating operational and enabling functions in a matrix environment.
Experience leading and developing Bid Managers, project managers or coordinators.
Experience working in complex, regulated, commissioned or publicly funded markets.
Experience in employment, health, education, justice, disability or other publicly funded services.
Experience with competitive dialogue, BAFO or complex tendering.
Experience with mobilization and implementation planning.
Experience with CRM, project-management and bid-management systems.
Strong practical knowledge of stage gates, bid project management, PQQ/SQ activity and submission compliance.
Strong risk, issue, dependency and stakeholder-management skills.
Ability to manage concurrent priorities and demanding procurement deadlines.

Nice To Haves

Relevant project, program, commercial or bid-management qualification.

Responsibilities

Lead the day-to-day Opportunity Management function and translate operating models, portfolio priorities and service standards into controlled pursuit delivery.
Assign and support Bid Managers and Bid & Pursuit Coordinators; maintain the operational plan and authoritative register of active, emerging and designated must-win pursuits.
Allocate pursuit resources according to priority, complexity, risk and capacity; monitor workloads, deadlines, resource conflicts and dependencies.
Maintain a forward schedule of qualification forums, stage gates, solution and commercial reviews, readiness reviews and final approvals.
Provide portfolio reporting and evidence-based recommendations on capacity, investment, intervention and reprioritization.
Operate readiness and decision-support processes for opportunities handed into Opportunity Management, without duplicating Strategic Intelligence & Pipeline’s responsibilities.
Coordinate pursuit-readiness assessments and prepare Go/No-Go and investment materials covering assumptions, constraints, dependencies, resource needs, economics and risk.
Record decisions, conditions, actions and delegated authorities; trigger requalification and refer material changes to the appropriate decision authority.
Ensure priority pursuits have integrated plans, clear ownership and controlled critical paths; approve pursuit plans and intervene where delivery is at risk.
Oversee PQQ, SQ and formal tender project management; maintain RAID, dependency and decision logs and monitor delivery, quality, capacity and readiness.
Mandate time-bound recovery plans and escalate unresolved barriers requiring senior or executive intervention.
Mobilize and coordinate operational, technical, financial, commercial and subject-matter contributors through integrated workstreams.
Maintain stakeholder and capability maps, secure named workstream owners, agree deliverables and deadlines, and coordinate service design, workforce, estates, technology, finance, commercial, legal, quality, governance and implementation inputs.
Run working sessions and proposition, solution and readiness reviews; challenge unsupported or fragmented inputs and coordinate closure of evidence gaps and delivery concerns.
Schedule and manage qualification, stage-gate and readiness reviews; coordinate decision papers and maintain auditable records of decisions, conditions and actions.
Establish pursuit governance, meeting cadence, communications and decision rights; clarify responsibilities and hold contributors accountable for agreed outputs.
For designated must-win opportunities, operate enhanced plans, reporting, governance and assurance; provide visibility of customer strategy, competitive position, win themes, solution, commercial strategy, executive engagement, decisions, risks and recovery actions.
Ensure submissions comply with procurement instructions, commercial playbooks, delegated positions and internal approvals, while maintaining separation from the Bid & Proposal Centre of Excellence.
Maintain requirements matrices, compliance plans and submission schedules; coordinate required evidence, declarations, attachments and functional approvals.
Confirm pricing assumptions, risk positions, negotiation parameters and exceptions are within approved authority; surface material exceptions and unsupported commitments before submission.
Lead final submission-readiness checks and ensure plans, approvals, decisions, risks, evidence and authorized final versions are controlled and retained in Group systems.
Integrate mobilization into pursuit planning, initiate mobilization planning at the appropriate stage, coordinate high-level 30-, 60- and 90-day plans where required, and coordinate handover to delivery leaders.
Maintain approved playbooks, templates, checklists, controls and guidance; monitor adherence to frameworks, service standards and information-governance requirements.
Maintain operational performance data and coordinate post-pursuit reviews with Strategic Intelligence & Pipeline and the Bid & Proposal Centre of Excellence.
Track improvement actions and recommend framework, capability and process improvements to the VP.
Line-manage, coach and develop Bid Managers and Bid & Pursuit Coordinators; set objectives, allocate work, evaluate performance and build team capability.
Balance resource demand across concurrent pursuits and foster accountability, pace, collaboration and continuous improvement.