Director of Operations
About The Position
Proof of the Pudding is an award-winning catering company with a commitment to creating quality culinary innovations. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, Raceways & more. Proof of the Pudding is seeking a Director of Catering to lead front of house and catering sales efforts at GNFA. The Director of Catering is a management position designed to enhance and organize event catering, foster and develop Proof’s relationship with clients, and be the on-site lead of premium operations during event days.
Requirements
- 3+ years of experience in high volume special event, Raceway, or Sports & Entertainment Food & Beverage sales or operations
- Advanced computer knowledge, including Windows and Microsoft Office, & BEO Software, familiarity with Caterease is preferred
- Strong verbal and written communication skills
- Must maintain a professional and calm demeanor
- The ability to work independently and within a team
- The ability to travel and support other POP venues
Responsibilities
- Coordinate and supervise the catering programs and schedule of events
- Develop COTA’s client database in Caterease, create BEOs for each service and venue
- Communicate with inclusive and exclusive clients to ensure all catering needs are met
- Create personalized proposals/sample menus based on clients’ needs; create contracts, purchase orders & vendor invoices in a timely fashion; create & distribute floor plans with venue manager for clients and Operations team review
- Inter-departmental communication within the Operations, Sales & Culinary teams for detailed communications for each Banquet Event Order & kitchen sheet; must communicate effectively on any pop-ups and last minute event updates
- Attend all booked events to greet the client and ensure the event details are executed accordingly; introduction made to the event captain for continuous support
- Keep events organized and updated in BEO software and email communications internally and externally to clients
- Coordinate décor needs, linen orders, specialty items with operations team internally and upsell options to clients
- Supervise food arrangement, transportation, setup and cleanup activities to ensure successful and profitable catering events
- Prepare reports on forecasts and sales for management
- Implement company policies regarding quality of products and services offered
- Adhere to established safety and sanitation standards. Ensuring health and safety regulations are met and recorded
- Planning menus alongside the chefs, communicating menus to clients, creation and distribution of BEOs to relevant parties
- Leading the catering FOH team to ensure consistency in service, presentation, and policies/procedures
- Work with Staffing and Operations to help hire, onboard, train, and recruit FOH staffing including but not limited to Captains, Servers, and Bartenders.
- Assist in the creation of staffing matrixes to ensure all areas are adequately staffed and serviced
- Collect payments from clients, updating Caterease, contact with corporate accounting to ensure clear and efficient communications on event closings and payments
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
