Director of Operations - Mission Critical

Dynalectric Company•Mesa, AZ

6d•Onsite

About The Position

The Director of Operations - Mission Critical (DOMC) manages and staffs Dynalectric Arizona’s mission critical division, overseeing project estimates, schedules, costs, quality, and construction coordination. The role is responsible for maintaining and executing current work, sustaining and growing the customer base and operations, and expanding the mission critical market sector. The position oversees project revenue from $5 million to $80 million with a team of 15–30 employees. The DOMC directs division activities and personnel, supports estimating and proposals, guides work-in-progress reporting, monitors team workloads, and coordinates project kick-offs and close-outs. The position works with project and field teams, subcontractors, contracts, training, safety, and company leadership to maintain operational standards, support project delivery, and communicate personnel and financial performance. The role is both field- and office-based; typical hours are Monday through Friday during normal business hours, with longer hours possible near deadlines and some travel for training or continuing education. The role may oversee Project Managers, Assistant Project Managers, Project Engineers, Estimators, and Project Coordinators, and collaborates with the Operations Superintendent, General Foreman, and Site Superintendents.

Requirements

At least 10 years of experience as a project manager within the electrical industry, or at least 10 years as a General Foreman or Field Superintendent.
At least 10 years of estimating experience in the electrical industry.
Prior experience managing project teams and assigning team members based on their experience and project needs.
In-depth understanding of electrical construction and materials.
Proficiency or knowledge of estimating software.
Proficiency with Microsoft Office, especially Excel.
Strong written and verbal communication skills.
Excellent organizational and time-management skills.
Valid driver’s license and insurance, and reliable transportation.

Nice To Haves

Bachelor of Science or Bachelor of Arts in construction management or a related discipline.
Experience with Accubid estimating software.
Proficiency with Bluebeam.

Responsibilities

Manage and focus on project revenue between $5 million and $80 million with a team of 15–30 employees.
Plan, staff, and supervise division activities, including personnel administration, performance management, responsibilities, and functions.
Participate in estimate close-out and proposal creation; establish estimate thresholds for new customers or general contractors, review Accubid estimate tabs and bid-analysis questions, assess backlog, and apply appropriate mark-up.
Guide the department’s work-in-progress reporting process and review project managers’ understanding of the information.
Assess workloads of Project Managers, Project Engineers, Project Coordinators, and Project Administrators by monitoring bid logs, committed logs, underbillings, work hours, employee well-being, and check-ins.
Schedule project kick-off and close-out meetings in accordance with Dynalectric processes.
Use the Estimating Log for reporting.
Recommend cost-reduction initiatives while maintaining productivity and quality.
Provide field teams and supervisors with information and support throughout projects.
Participate in manpower dispatching and coordination with department management and field leadership.
Evaluate current and future opportunities, strengths, weaknesses, and industry trends relevant to mission critical work.
Request and select subcontractor proposals, including negotiating contracts.
Participate in contract review, check scope and accuracy, and coordinate processing with the Contracts department.
Work with the Training Manager to ensure relevant training compliance, address training during quarterly performance check-ups, and review employee training records.
Ensure adherence to company health and safety standards; communicate with site safety professionals and superintendents and report issues as needed to the corporate Safety Director or General Superintendent.
Ensure company policies and processes are followed in the division, including standardization of estimating and document control and adherence to process flow charts.
Execute company HR processes, including semi-annual reviews and coaching or counseling feedback.
Attend internal Dynalectric meetings, including Prefab, QA/QC, Safety, and monthly department meetings.
Keep the ADM, COO, CFO, and CEO updated on division personnel and financial performance.
Work closely with the Arizona General Operations Superintendent to ensure adequate field leadership and staffing and adherence to field standards, craftsmanship, and best practices.
Participate in job walks with Project Management, field supervision, and the Operations Superintendent to identify challenges and improvement opportunities.