Director of Operations - Mission Critical

Dynalectric Company•Mesa, AZ

5d•Onsite

About The Position

The Director of Operations – Mission Critical (DOMC) manages and staffs Dynalectric Arizona’s mission critical division, overseeing estimates, schedules, costs, quality, and the construction process. The role coordinates field supervision, subcontractor hiring, cost controls, internal reporting, and customer service. The position is responsible for maintaining and executing current mission critical work, sustaining and growing the customer base and division operations, and expanding the mission critical market sector. It manages projects with revenue between $5 million and $80 million and leads a team of 15–30 employees. The DOMC may oversee Project Managers, Assistant Project Managers, Project Engineers, Estimators, and Project Coordinators, and works with operations and field leadership. The role is based in both field and office environments. Typical hours are Monday through Friday during normal business hours, though hours may vary and longer hours may be requested as deadlines approach. Some travel may be required for training or continuing education. Field work may involve exposure to airborne particles, moving mechanical parts, vibration, and varying weather and noise conditions at construction sites.

Requirements

At least 10 years of experience as a project manager within the electrical industry, or at least 10 years as a general foreman or field superintendent.
At least 10 years of electrical-industry estimating experience.
Prior experience managing project teams and assigning team members according to their experience and project needs.
In-depth understanding of electrical construction and materials.
Proficiency with the Microsoft Office Suite, especially Excel.
Outstanding written and verbal communication skills.
Excellent organizational and time-management skills.
Valid driver’s license and insurance, and reliable transportation.

Nice To Haves

Bachelor of Science or Bachelor of Arts in construction management or a related discipline preferred.
Knowledge of or proficiency with estimating software; Accubid preferred.
Proficiency with Bluebeam preferred.

Responsibilities

Manage mission critical projects with revenue between $5 million and $80 million and a team of 15–30 employees.
Plan, staff, and supervise division activities, including personnel administration, performance management, responsibilities, and functions.
Participate in estimate close-out and proposal creation; establish estimate close-out thresholds with new customers or general contractors in coordination with AZDM.
Review Accubid bid tabs and bid-analysis questions, assess backlog, and apply appropriate markups.
Guide the department’s work-in-progress reporting process and review each project manager’s understanding of WIP information.
Monitor workloads of project managers, project engineers, project coordinators, and project administrators using bid and committed logs, underbillings, work hours, well-being, and check-ins.
Schedule project kick-off and close-out meetings in accordance with Dynalectric processes, and use the Estimating Log for reporting.
Recommend cost-reduction initiatives while maintaining productivity and quality.
Provide field teams and supervisors with information and support throughout projects.
Participate in manpower dispatching and coordination with department management and field leadership.
Evaluate current and future mission critical opportunities, organizational strengths and weaknesses, and industry trends.
Request and select subcontractor proposals and participate in contract negotiations.
Participate in contract reviews, assess scope and accuracy, and coordinate processing with the Contracts department.
Work with the Training Manager to ensure relevant training compliance and review training records.
Ensure adherence to company health and safety standards, coordinate with site safety professionals and superintendents, and report issues as needed to the corporate Safety Director or General Superintendent.
Ensure company policies and processes are followed within the division, including standardization of estimating and document control and compliance with process flow charts.
Execute company HR processes, including semi-annual reviews and coaching or counseling feedback.
Attend internal Dynalectric meetings, including Prefab, QA/QC, Safety, and monthly department meetings.
Keep the ADM, COO, CFO, and CEO updated on division personnel and financial performance.
Work with the Arizona General Operations Superintendent to ensure adequate field leadership and staffing and compliance with company field standards, craftsmanship, and best practices.
Participate in job walks with project management, field supervision, and the Operations Superintendent to identify challenges and areas for improvement.