Director of Operations, Division of Preservation Finance

City of New York•New York City, NY

22h

About The Position

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. The Office of Development (OOD) leads the agency’s effort to create and preserve housing in collaboration with other HPD offices as well as other city, state and federal agencies. The Office of Development is composed of eight divisions that administer a range of programs. The Division of Preservation Finance administers multiple financing programs to improve financial and physical conditions and preserve or create affordability within privately-owned multi-family and single-family buildings. The division oversees programs utilizing low-cost loans and property tax benefits among other public incentives. The Division of Preservation Finance seeks an experienced professional with strong leadership, analytical, and management abilities to be the Director of Operations (D of O) responsible for all areas of operation within the division of more than 70 staff across multiple teams. The Division oversees programs to provide technical assistance to multifamily owners. These programs facilitate the financial and physical viability, as well as affordability of privately-owned multi-family buildings throughout New York. The D of O reports to the Assistant Commissioner for Preservation Finance and plays a key role in developing and supervising division operations and activities, including personnel, data tracking and management, budget for capitally funded projects, policy, and planning actions for all components of the division.

Requirements

A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or
A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or
A satisfactory combination of education and/or experience which is equivalent to "1" or "2" above.
Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience.
Graduation from an accredited law school may be substituted for one year of the required experience.
All candidates must have at least two years of experience as described above.
Finalists for this position must have filed for the Open Competitive Associate Housing Development Specialist exam #4122 or promotional exam #4570.
The position is open to applicants who are already permanent in the Associate Housing Development Specialist title, or permanent in another comparable civil service title.
Candidates must indicate permanent civil service title on resume.
Authorization to work in the United States is required for this position.
The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas.
Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.

Nice To Haves

Strong analytical, research, organizational, and quantitative skills; demonstrated experience in proactive problem solving.
Demonstrated ability to meet deadlines and manage projects in a timely manner.
Ability to perform complex tasks with limited supervision.
Experience in staff management and talent recruitment.
Excellent verbal, written communication, and presentation skills; excellent interpersonal skills and ability to work effectively in collaboration with others and in the supervision of others.
Strong follow-through and focus on timely results.
Experience working for or with government agencies or government programs related to affordable housing development is a plus.
Familiarity with financial modeling and business process analysis is a plus.
Strong facility with Microsoft Word, Excel, and PowerPoint required.

Responsibilities

Direct, coordinate, and conduct operational activities for the Division.
Facilitate personnel and hiring actions for each program area within the division as well as supporting teams and the Assistant Commissioner for data and budgeting exercises and information requests.
Serve as a liaison to the Executive Director of Policy and Operations, Associate Commissioner of Preservation and Portfolio Management and to the Executive Office Chief of Staff and serve as a main point of contact in coordinating activities within and outside of the Division of Preservation Finance.
Coordinate with program teams, Executive Director of Policy and Operations, and the Deputy Director of Operations on key data and tracking exercises and assist in responding to incoming requests from outside of the division.
Provide strategy, tracking, and oversight for program operations areas such as production targeting, fiscal/budget, technology needs, workspace coordination and personnel matters; advocate for the operational needs of the division in cross-agency conversations, as needed.
Analyze and create reports on the production output of the Division in a manner that facilitates decision making, strategizing, and capital project budget forecasting.
Ensure tracking and compliance on key divisional priorities and reporting/document retention obligations.
Coordinate hiring and matters for programs within the division, including but not limited to setting up job interviews, liaising with HPD’s Budget and Human Resources teams on hiring and HR matters, and serving on interview panels as needed.
Draft and submit hiring paperwork in compliance with agency protocol.
Assist programmatic and divisional efforts to assess and update policy and procedures that are in line with the goals of the entire Division; under the guidance of the assistant commissioner, play an integral role in developing policy regarding programmatic and personnel matters within the Division.
Assess the training needs of the entire division, coordinate participation in training and other opportunities.
Disseminate information from the various areas of the agency to the Division. Information could include but not be limited to: new data entry rules, policy initiatives, current events related to housing.
Coordinate with the Administrative Operations staff for divisional meeting and calendar management, event preparation, and other functions as needed.
Represent the Assistant Commissioner and the Division at meetings and be called upon by the Assistant Commissioner to assist in the preparation of materials for internal and external meetings.
May be assigned other duties, as needed, by the Assistant Commissioner.