Director of Operations for Orthopedics in Beaverton and NE Portland

The Oregon Clinic•Portland, OR

3d•Hybrid

About The Position

The Oregon Clinic is seeking a proactive, innovative leader to join our team as a full-time Director of Operations. The Director is part of our senior administrative leadership team, supporting TOC’s mission and optimizing healthcare delivery. Work alongside a collaborative team of patient-focused colleagues in our thriving Orthopedics Clinics. The ideal candidate has broad and deep knowledge of medical practice operations and understands how to effectively lead complex healthcare environments. This role will drive operational excellence, improve efficiency, and support high-quality patient care. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs.

Requirements

Master's degree in healthcare administration, business, or related field is strongly preferred.
Minimum of five (5) years medical group practice experience required, with increasing responsibility in a supervisory / leadership role.
Specialty Orthopedics healthcare experience is preferred.
Ability to analyze, prepare, and present financial and performance-related reports and projects to the physician members.
Ability to demonstrate outstanding collaboration, flexibility, and teamwork.
Strong analytical and organizational skills.
Excellent project management and leadership skills.
Exceptional analytical, time management, attention to detail, and problem-solving skills.
Effectively multi-task.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians, and other team members.
A commitment to patient-focused care, privacy, and safety.

Responsibilities

Explores and follows through on beneficial new and expanded healthcare service opportunities, from idea generation through implementation. Includes working with physicians, TOC leadership, and others to grow healthcare services that enhance patient experience, generate revenue and/or provide cost-saving opportunities.
Developing and implementing strategic plans for healthcare services to align with the organization's goals.
Establishing operational policies and procedures to ensure quality and compliance.
Successful management of specialty group’s fiscal operations. Includes accurate budgeting, cost/benefit analysis of new opportunities, understanding of financial reports, and ability to interpret financials and make sound business recommendations.
Managing departmental budgets, monitoring expenses, and identifying and implementing cost-saving and efficiency opportunities.
Evaluating pricing strategies.
Analyzing financial performance data to track revenue generation and ensure financial targets are met.
Demonstrates and champions TOC mission throughout all clinics.
Evaluates opportunities for practice improvement initiatives including optimizing workflows and maximizing efficiencies.
Implementing quality improvement initiatives to enhance patient care and service delivery using quality metrics to assess performance and identify areas for improvement. Includes resolving patient concerns, conducting/reviewing patient satisfaction surveys, and leading by example.
Identifying opportunities to implement new healthcare technologies or services to improve efficiency and patient experience.
Monitoring compliance with regulatory standards and accreditation requirements within departments.
Fostering a positive work environment and promoting teamwork among staff.
Responsible for management and development of staff, directly or indirectly including delegation and mentorship.
Collaborate directly to the physician leadership in the specialty group(s) they support.
Establishing relationships with external vendors and resources to identify ancillary opportunities.
Evaluating emerging trends in healthcare to identify potential areas for service expansion.
Overseeing the operations of all Orthopedics departments, including staffing, effective follow-through, and workflow optimization.
Participating in research and development activities related to ancillary services.
Other duties as assigned.