Director of Marketing

Makeready LLC•Columbus, OH

4h•Onsite

About The Position

The Merchant Building is a 32-story transformational mixed-use development featuring a luxury hotel, private residences, and a members club, opening in 2027. Situated at the center of Columbus and anchored by the historic North Market, the building rises within a city poised for extraordinary growth and renewed cultural vitality. The history of the North Market reflects the story of America itself, one of purpose, resilience, community, and preservation. The Merchant Building draws inspiration from this legacy and is unified by the spirit of the merchants who believed that dedication and hard work deserve reward. Here, design and service come together to create a carefully curated environment, one that offers a refined and private lifestyle experience. A vertical neighborhood where living, hospitality, wellness, work, and community are thoughtfully integrated, all guided by a single ethos: make life better through care, craft, and service. Life at The Merchant Building will be defined by hospitality-centered living, seamless luxury delivered with quiet ease. It is a place where every day will feel more special than anywhere else. We are looking for a creative and results-driven Director of Marketing to lead marketing, programming, partnerships, and communications for The Merchant Building. Skilled at implementing creative marketing practices with an eye on guest satisfaction, profitability, branding, and trends, this individual serves as a key connector between property leadership, agency partners, and internal marketing teams.

Requirements

3+ years of hospitality marketing experience
Strong writing, communication, and project management skills.
Proficiency in digital marketing, social media, and CRM platforms.
Ability to travel as needed.
Creative, collaborative, and detail-oriented mindset.

Responsibilities

Develop and implement property-level marketing strategies aligned with annual business plans and budgets.
Collaborate with F&B teams to create on-brand activations and seasonal campaigns.
Coordinate PR efforts, digital updates, email marketing, and advertising needs with agency and internal teams.
Lead local partnerships and community outreach initiatives.
Monitor campaign performance, competitor activity, and market trends.
Participate in strategy and marketing calls, providing actionable insights and follow-ups.