Director of Maintenance - MRO

Signature Aviation•Omaha, NE

About The Position

The Director of Maintenance (DOM) is the Accountable Manager, reports directly to the VP Signature Technic Air, and is responsible for the maintenance facility’s P&L and overall operations. The DOM plans, directs, and coordinates aircraft, engine, and component repair and overhaul activities; maintains inspection standards and procedures in compliance with manufacturer requirements and applicable Federal Aviation Regulations (FARs); and serves as a liaison among the repair station, customers, the FAA, and other government agencies. The role has final authority to approve aircraft for return to service. The DOM oversees regulatory and quality documentation, maintenance and inspection work, personnel, facility equipment and safety, technical data and records, customer relationships, business development, and the facility’s financial performance. The position includes management responsibilities such as hiring, training, work assignment, performance appraisal, employee relations, and maintaining appropriate staffing and training levels. Essential functions may be performed in variable weather and environmental conditions, including exposure to jet engine fumes, dust, and noise. The role requires frequent standing, walking, sitting, use of hands, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing; occasional lifting or moving of up to 50 pounds; and fluent English reading, writing, speaking, and comprehension. The position also involves analysis and interpretation of business, technical, and regulatory information; written reports and procedures; presentations; and direct involvement in Operations Department budgeting, expense, work-hour, and inventory control.

Requirements

High school diploma or equivalent.
A&P License.
At least eight years of aircraft repair experience.
Financial and maintenance management experience.
Valid driver’s license.
Strong interpersonal, oral, and written communication skills.
General knowledge of business management and accounting.
Proficiency with personal computers and Microsoft Office products.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to interpret varied technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to write reports, business correspondence, and procedure manuals and effectively present information and respond to questions from managers, clients, customers, and the public.
Direct involvement in Operations Department budgeting, including monitoring and controlling expenses, work-hours, and inventory.
Demonstrated entrepreneurship, change leadership, negotiation and influence, business acumen, operational decision-making, customer orientation, results orientation, work management and measurement, interpersonal skills, and the ability to communicate positively with customers.
Ability to perform the essential job functions satisfactorily, with reasonable accommodations where applicable.
Ability to meet the stated physical demands and environmental conditions of the role.

Nice To Haves

Bachelor’s degree from a four-year college or university.

Responsibilities

Manage the repair station and Quality Control Manual, including reviewing and approving revisions and ensuring personnel have access to current manuals.
Review discrepancies on articles undergoing maintenance; plan repair estimates, determine scope of work, and identify required personnel.
Oversee maintenance, repair, and overhaul of aircraft, power plants, flight systems, parts, and assemblies, and address questions or problems with work in progress.
Discuss scope of work and maintenance requirements with customers and obtain approval of work orders.
Ensure maintenance and repair documentation conforms to approved technical data, repair station procedures, and company quality-control standards.
Approve, when authorized, maintenance, major repairs, and alterations for return to service on aircraft, power plants, and components for which the repair station is rated.
Ensure inspections are properly performed before return-to-service approval and that required inspection and maintenance records, reports, and forms are correctly completed.
Maintain hangar and shop equipment and tools in serviceable condition; ensure facility housekeeping and safety equipment installation and maintenance.
Ensure employees’ work is consistent with their capabilities and professional licenses; recommend disciplinary action and training for Maintenance Technicians and Leads/Inspectors.
Maintain a library of applicable FAA regulations, Airworthiness Directives, aircraft specifications, and other technical data, and ensure current data is available for work performed.
Inspect repairs and alterations or delegate inspections and return-to-service approvals to qualified, properly rated personnel.
Ensure special tools and test equipment receive periodic checks and calibration and that current records are maintained.
Ensure inspection, FAA, and maintenance forms and log entries are correctly completed and repair station records are current.
Determine that components and parts undergoing overhaul, repair, or alteration conform to approved technical data.
Apply for Special Flight Permits and other special authorizations when necessary and permitted by FARs.
Assign personnel to inspect work performed away from the repair station.
Verify company work orders, inspection sheets, and discrepancies are complete and inspected before approving items for return to service.
Periodically review and revise the Repair Station Manual to reflect current requirements and actual Service Department operations.
Analyze competitors, including selling points, product offerings, and pricing; develop customer and airport-authority relationships to create business opportunities.
Promote the maintenance facility to customers, assess customer satisfaction, and use feedback to improve capabilities and processes.
Encourage employee suggestions and participation in improving the maintenance facility, its processes, and its people.
Develop business plans, including capital requirements and anticipated performance, and prepare the maintenance facility budget.
Manage maintenance financial performance, including capital expenditures, forecasting, budgeting, audit performance, and expense management.
Carry out management responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, conducting merit reviews, and addressing employee relations issues.
Maintain appropriate staffing levels and ensure employees receive company communications and necessary training, including safety, customer service standards, and company values.
Develop and train employees to improve performance and maximize their potential.
Perform related duties as required.