Director of Learner Services (BCBA) | Conover, NC

Autism 360 • Conover, NC

19h • Onsite

About The Position

Autism 360 is hiring a Board Certified Behavior Analyst (BCBA) as Director of Learner Services at its Conover, North Carolina clinic. This full-time, in-person clinical leadership role combines hands-on work with supervision, mentorship, caregiver support, and responsibility for the quality of care and outcomes for an assigned caseload. The position includes defined caseload expectations, protected clinical time, and operational partners who support scheduling, staffing, HR, and billing so the director can focus on clinical care, team development, and learner outcomes.

The director leads ABA programming and clinical quality, develops and oversees individualized, data-driven treatment plans, reviews learner progress, and uses clinical data to guide treatment decisions. The role includes a minimum of 25 supervision hours per week and oversight of applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements. The director also maintains standards for supervision, documentation, ethical practice, and quality of care, and builds collaborative relationships with families.

The director supervises, coaches, and mentors RBTs; gives actionable clinical feedback; supports skill development; sets expectations and holds team members accountable; and partners with clinic operations on staffing, onboarding, retention, and team support. The role also includes mentoring future clinical leaders and fostering a collaborative, accountable, encouraging, and fun clinic culture.

Total annual compensation is $100,000–$130,000, including a performance bonus of up to $10,000 annually, paid quarterly and tied to defined performance metrics. Compensation varies by BCBA experience: $100,000–$110,000 for BCBAs with up to two years of experience and $110,000–$130,000 for BCBAs with more than two years of experience. Benefits include medical, dental, and vision insurance, paid parental leave, paid time off and holidays, a 401(k), CEU support, and leadership development opportunities.

Requirements

• Active Board Certified Behavior Analyst (BCBA) certification.
• North Carolina licensure or willingness to obtain it.
• Strong clinical judgment and commitment to ethical, data-driven ABA practice.
• Excellent communication and relationship-building skills.
• Ability to coach team members, set expectations, and provide constructive feedback.
• Collaborative approach to working with families, RBTs, clinical peers, and operations partners.
• Availability to work full-time and in person.

Responsibilities

• Lead ABA programming, clinical quality, and treatment outcomes for an assigned caseload.
• Provide a minimum of 25 supervision hours per week.
• Oversee applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements.
• Develop and oversee individualized, data-driven treatment plans.
• Review learner progress and use clinical data to guide treatment decisions.
• Maintain standards for supervision, documentation, ethical practice, and quality of care.
• Build collaborative relationships with families and support their involvement in treatment.
• Supervise, coach, and mentor RBTs.
• Provide actionable clinical feedback and support ongoing team skill development.
• Set clear expectations and hold team members accountable consistently and empathetically.
• Partner with clinic operations on staffing, onboarding, RBT retention, and team support.
• Identify and mentor future clinical leaders.
• Foster a clinic culture built on collaboration, accountability, encouragement, and fun.

Benefits

• Medical, dental, and vision insurance.
• Paid parental leave.
• Paid time off and paid holidays.
• 401(k).
• Continuing education unit (CEU) support.
• Leadership development opportunities.
• Collaborative clinical and operational support.
• Performance bonus of up to $10,000 annually, paid quarterly and tied to defined performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed