Director of Learner Services (BCBA) | Matthews, NC

Autism 360•Matthews, NC

20h•Onsite

About The Position

Autism 360 is hiring a Board Certified Behavior Analyst (BCBA) as Director of Learner Services in Matthews, North Carolina. This in-person clinical leadership role combines hands-on clinical work with supervision, mentorship, caregiver support, and responsibility for the quality of care in the clinic. The director guides individualized treatment, mentors Registered Behavior Technicians (RBTs), partners with families, and helps shape clinical quality and learner outcomes. The position includes defined caseload expectations, protected clinical time, and operational support for scheduling, staffing, HR, and billing. The director is expected to provide a minimum of 25 supervision hours per week. Total annual compensation is $100,000–$130,000, including a performance bonus of up to $10,000 annually, paid quarterly and tied to defined performance metrics. Compensation varies based on BCBA experience: $100,000–$110,000 for up to two years of experience and $110,000–$130,000 for more than two years. Autism 360 offers medical, dental, and vision insurance; paid parental leave; paid time off and holidays; a 401(k); continuing education unit support; and leadership development opportunities. The company describes its clinical and operational environment as collaborative and supportive.

Requirements

Active Board Certified Behavior Analyst (BCBA) certification.
North Carolina licensure or willingness to obtain it.
Strong clinical judgment and commitment to ethical, data-driven ABA practice.
Excellent communication and relationship-building skills.
Ability to coach team members, set expectations, and provide constructive feedback.
Collaborative approach to working with families, RBTs, clinical peers, and operations partners.
Availability to work full-time in person.

Responsibilities

Lead ABA programming, clinical quality, and treatment outcomes for an assigned caseload.
Provide a minimum of 25 supervision hours per week.
Oversee applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements.
Develop and oversee individualized, data-driven treatment plans.
Review learner progress and use clinical data to guide treatment decisions.
Maintain standards for supervision, documentation, ethical practice, and quality of care.
Build collaborative relationships with families and support their involvement in treatment.
Supervise, coach, and mentor RBTs; provide actionable clinical feedback and support skill development.
Set clear expectations and hold team members accountable with consistency and empathy.
Partner with clinic operations on staffing, onboarding, RBT retention, and team support.
Identify and mentor future clinical leaders.
Foster a clinic culture built on collaboration, accountability, encouragement, and fun.