Director of Laboratory Services

Patient First•Glen Allen, VA

7d•$125,000 - $134,000

About The Position

The Director of Laboratory Services oversees laboratory operations and quality across Patient First labs. The role includes managing CMS enrollment and CLIA applications, certificates, inspections, and related documentation; ensuring proficiency testing, quality assurance, and action plans are properly reviewed and maintained; and developing, distributing, and periodically reviewing testing procedures in consultation with Lab Consultants and the Quality Improvement Committee. The Director works with Training, Lab Supervisors, Lab Consultants, reference laboratories, Materials Management, and other departments to ensure staff competency, resolve laboratory issues, maintain quality reference-lab reporting, negotiate testing charges, establish new lab accounts, and set up new laboratories and instruments in accordance with CLIA requirements. The position also maintains laboratory files and safety documentation, provides consultations, assists in training new supervisors, and supervises and evaluates assigned staff.

Requirements

Must be at least 18 years of age.
Minimum typing experience.
Bachelor's degree in medical technology or chemical, physical, or biological science.
At least two years of supervisory experience in a laboratory.
Thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing.
Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results.
Knowledge and skill sufficient to use and maintain laboratory instruments.
Knowledge of related disciplines sufficient to integrate and correlate test results with other laboratory data and clinical information.
Ability to sit, stand, and walk for long periods, possibly 4 to 7 hours at a time.
Ability to lift moderate to heavy items weighing 20 to 50 pounds.
Adequate visual, verbal, written, and typed communication skills.
Ability to prioritize and manage numerous tasks at one time.
Ability to provide a high level of professionalism and quality medical care.

Responsibilities

Enroll all Patient First laboratories in the Centers for Medicare and Medicaid Services (CMS) program.
Ensure Lab Consultants review proficiency testing reports and follow approved action plans.
Ensure CLIA applications are completed for new laboratories and renewal certificates, code invoices for payment, and monitor receipt of certificates.
Review CLIA inspection results, assist Lab Consultants with action plans, and write necessary responses.
Consult with Lab Consultants and the Quality Improvement Committee to select and implement testing procedures, and write and distribute new procedures.
Review existing test procedures with Lab Consultants at least yearly and make changes as needed to ensure proper patient testing.
Work with the Training Department to ensure laboratory personnel are appropriately trained and demonstrate competency before testing patient specimens.
Consult with appropriate parties to review individual competencies as needed.
Work with Lab Supervisors to resolve laboratory issues and ensure patient testing is properly performed.
Review and negotiate test charges annually with reference laboratory representatives.
Set up new reference laboratory accounts and ensure quality reference laboratory reporting.
Conduct meetings with Lab Consultants to establish and maintain quality assurance programs.
Maintain files and materials needed to establish new laboratories according to CLIA regulations.
Ensure instruments are set up in new laboratories and required calibrations, accuracy and precision checks, and verifications are performed.
Review and update MSDS sheets on the Patient First intranet site as necessary, at least yearly.
Coordinate with Materials Management by reviewing laboratory products, selecting replacements, meeting suppliers, and reviewing equipment contracts.
Provide on-site, telephone, or electronic consultation as needed.
Assist Lab Trainers and Lab Consultants in training new supervisors.
Supervise and evaluate assigned staff.
Collaborate appropriately with other departments as needed.

Benefits

Health, dental, and vision insurance for employees and dependents.
Disability, life, and long-term care insurance.
Employee Assistance Program.
Flexible Spending accounts.
401(k) retirement plan with employer match.
Paid annual leave.
Volunteer Time Off Pay.
Bereavement leave.
Emergency Leave Bank.
Holiday pay.
Discounted medical treatment at any Patient First location for employees and immediate family.
Recruitment bonus.