Director of Laboratory Services

Patient First•Glen Allen, VA

About The Position

The Director of Laboratory Services oversees laboratory compliance, quality assurance, testing procedures, staff training and competency, laboratory operations, and reference laboratory relationships. The role enrolls Patient First laboratories in the CMS program and coordinates CLIA applications, renewals, inspections, certificates, and responses. The Director works with Lab Consultants, the Quality Improvement Committee, Lab Supervisors, the Training Department, and other departments to maintain reliable patient testing and resolve laboratory issues. Responsibilities also include establishing new laboratories, overseeing instrument setup and verification, reviewing safety data sheets, coordinating laboratory products and equipment contracts, providing consultation, training new supervisors, and supervising and evaluating assigned staff. The position requires a bachelor’s degree in medical technology or a chemical, physical, or biological science, at least two years of laboratory supervisory experience, and thorough knowledge of medical technology and laboratory testing. The salary range is $125,000–$134,000 annually, depending on experience.

Requirements

Must be at least 18 years old.
Minimum typing experience.
Bachelor’s degree in medical technology or a chemical, physical, or biological science.
Minimum of two years of supervisory experience in a laboratory.
Thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing.
Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results.
Knowledge and skill sufficient to use and maintain laboratory instruments.
Knowledge of related disciplines sufficient to integrate and correlate test results with other laboratory data and clinical information.
Ability to sit, stand, and walk for long periods, possibly 4 to 7 hours at a time.
Ability to lift moderate to heavy items weighing 20 to 50 pounds.
Adequate visual, verbal, written, and typed communication skills.
Ability to prioritize and handle numerous tasks at one time.
Ability to provide a high level of professionalism and quality medical care.

Responsibilities

Enroll all Patient First laboratories in the Centers for Medicare and Medicaid Services (CMS) program.
Ensure Lab Consultants review proficiency testing reports and follow approved action plans.
Complete CLIA applications for new laboratories and renewal certificates, code invoices for payment, and monitor receipt of certificates.
Review CLIA inspection results, assist Lab Consultants with action plans, and write necessary responses.
Consult with Lab Consultants and the Quality Improvement Committee to select and implement new testing procedures, and write and distribute those procedures.
Review existing test procedures at least annually with Lab Consultants and make changes as needed to support proper patient testing.
Work with the Training Department to ensure laboratory personnel are trained and demonstrate competency before testing patient specimens.
Consult with appropriate parties to review individual competencies as needed.
Work with Lab Supervisors to resolve laboratory issues and ensure patient testing is properly performed.
Review and negotiate test charges annually with reference laboratory representatives.
Set up new reference laboratory accounts and ensure quality reference laboratory reporting.
Meet with Lab Consultants to ensure quality assurance programs are established and maintained.
Maintain files and materials required to establish new laboratories according to CLIA regulations.
Ensure instruments are set up in new laboratories and that required calibrations, accuracy and precision checks, and verifications are performed.
Review and update MSDS sheets on the Patient First intranet as necessary, at least annually.
Coordinate with Materials Management to review laboratory products, select replacements, meet suppliers, and review equipment contracts.
Provide on-site, telephone, or electronic consultation as needed.
Assist Lab Trainers and Lab Consultants in training new supervisors.
Supervise and evaluate assigned staff.
Collaborate appropriately with other departments.

Benefits

Health, dental, and vision insurance for employees and dependents.
Disability, life, and long-term care insurance.
Employee Assistance Program.
Flexible Spending accounts.
401(k) retirement plan with employer match.
Paid Annual Leave.
Volunteer Time Off Pay.
Bereavement Leave.
Emergency Leave Bank.
Holiday Pay.
Discounted medical treatment at any Patient First location for employees and immediate family.
Recruitment bonus.