Director of Laboratory

Community Health Systems Professional Services Corporation•Newport, TN
•Onsite

About The Position

The Director of Laboratory oversees administrative, fiscal, and technical activities to ensure efficient operation of the clinical laboratory and compliance with corporate policies. The role is responsible for the laboratory’s quality control, quality assurance, and point-of-care testing programs. The Director plans, organizes, directs, controls, and evaluates laboratory work and coordinates it with other hospital areas. Responsibilities include overseeing personnel matters such as hiring, discipline, staff development, performance evaluation, and payroll. The Director also acts as technical supervisor for hospital-owned clinical laboratory functions located off site and ensures that laboratory operations meet applicable regulatory requirements, including CAP, AABB, Joint Commission, and CLIA standards. The position provides leadership and professional development for staff, manages schedules and departmental resources, and collaborates with hospital leadership on strategic planning, budgeting, and long-term goals. It monitors expenditures, evaluates and implements new technologies, and develops policies, procedures, and protocols to improve quality and efficiency. The Director participates in audits, inspections, accreditation processes, and quality improvement efforts, and may perform staff duties when required. A bachelor's degree in Chemistry, Biology, or Physical Science meeting CLIA requirements for high-complexity testing is required. A master's degree is preferred. Three to five years of experience in a closely related field is required with a bachelor's degree, and three to five years of prior leadership experience is preferred. Medical laboratory scientist certification through ASCP, AAB, CLS, or equivalent and a state license where applicable are required.

Requirements

  • Bachelor's degree in Chemistry, Biology, or Physical Science that meets CLIA requirements for high-complexity testing.
  • Three to five years of experience in a closely related field with a bachelor's degree.
  • Medical laboratory scientist certification (formerly MT certification) through ASCP, AAB, CLS, or equivalent.
  • State license where applicable.
  • Authorization to work in the United States for any employer; immigration sponsorship is not available now or in the future.

Nice To Haves

  • Master's degree.
  • Three to five years of previous leadership experience.

Responsibilities

  • Oversee administrative, fiscal, and technical activities to ensure efficient clinical laboratory operations and compliance with corporate policies.
  • Manage the laboratory’s quality control, quality assurance, and point-of-care testing programs.
  • Plan, organize, direct, control, and evaluate laboratory work and coordinate it with other hospital areas.
  • Oversee personnel, including hiring, discipline, staff development, evaluations, and payroll.
  • Act as technical supervisor for hospital-owned clinical laboratory functions located off site.
  • Ensure compliance with regulatory requirements, including CAP, AABB, Joint Commission, and CLIA.
  • Complete employee evaluations and assess staff competencies on an ongoing basis.
  • Manage departmental resources and achieve outcomes within allocated resources.
  • Communicate and support the hospital's mission, vision, values, and departmental goals.
  • Define departmental performance objectives and metrics.
  • Collaborate with other departments to address issues affecting organizational goals or patient care.
  • Use quality improvement and patient satisfaction data to inform departmental goals.
  • Ensure accurate and timely department payroll reporting.
  • Plan laboratory goals, objectives, and workflow to achieve optimal performance.
  • Schedule staff according to workload and departmental productivity goals.
  • Keep the laboratory current with changes in laboratory medicine.
  • Evaluate capital equipment needs and recommend procurement.
  • Ensure laboratory compliance with corporate policies and correct billing issues and errors promptly.
  • Promote and provide continuing education opportunities for laboratory staff.
  • Represent the department at meetings and committees and participate in the facility's performance improvement program.
  • Recruit and retain competent staff and manage disciplinary actions.
  • Manage departmental inventory, ordering, storage, and utilization.
  • Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
  • Monitor expenditures and support cost-effective service delivery.
  • Evaluate and implement technologies to improve operational efficiency.
  • Develop and implement departmental policies, procedures, and protocols.
  • Participate in audits, inspections, and accreditation processes and follow quality control practices.
  • Stay current with industry advancements, technologies, and regulatory changes.
  • Perform staff-role duties when required while meeting the applicable competencies.
  • Perform other duties as assigned and maintain regular, reliable attendance while complying with policies and standards.

Benefits

  • Competitive compensation and benefits package.
  • Medical, dental, vision, and life insurance options.
  • 401(k) retirement plan with employer matching.
  • Paid Time Off (PTO) and Extended Illness Bank (EIB).
  • Professional development, leadership training, and advancement opportunities.
  • Employee recognition and reward programs.
  • Employee discounts and perks.
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