Director of IT Cloud Operations
About The Position
The Director of IT Cloud Operations owns Azure as a managed program, setting its strategy and target architecture and leading the transition from an environment built resource by resource to a governed, secure-by-default cloud. This player-coach role leads a small team while drawing on the wider IT organization and external delivery partners, and is accountable for the platform’s direction and operation. The Director sets technical direction, develops engineers, and contributes hands-on to architecture, infrastructure-as-code, and pipeline work. The position establishes cloud governance and maturity assessments, shapes and reports on the platform roadmap, manages cleanup and remediation, and oversees security, compliance, monitoring, and cloud cost. The role is based at World Finance’s Corporate Headquarters in Greenville, South Carolina, in an office environment. It includes a shared on-call rotation and occasional travel as needed.
Requirements
- At least 8 years of cloud or infrastructure engineering experience, with hands-on Microsoft Azure experience at production scale.
- Demonstrated ownership of a cloud platform or governance program.
- Working knowledge of the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework.
- Strong infrastructure-as-code background with Bicep, ARM, or Terraform, and CI/CD experience in Azure DevOps.
- Cloud security expertise covering identity, RBAC, networking, secrets management, encryption, logging, and Microsoft Defender for Cloud.
- FinOps experience, including tagging strategy, right-sizing, and reservations.
- People leadership experience, including hiring, mentoring, and leading engineers.
- Experience in regulated environments, including SOX ITGC, GLBA/FTC Safeguards, or PCI DSS.
- Strong communication skills with technical and executive stakeholders.
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Nice To Haves
- Azure certifications such as AZ-305, AZ-400, or AZ-500.
- Experience managing external or offshore delivery partners.
- Experience leading a cloud transformation from a sprawling environment to a governed platform.
- Financial services industry experience.
Responsibilities
- Lead, develop, mentor, and review the work of a Cloud Engineer and a DevOps Engineer.
- Coordinate matrixed support across IT and manage external delivery partners against scope, schedule, and quality expectations.
- Assess Azure against the Microsoft Cloud Adoption Framework across the Ready, Govern, Secure, and Manage disciplines, and apply the Azure Well-Architected Framework to key workloads.
- Establish a scored cloud maturity model with a named owner for each capability, reassess it at least annually, use gaps to shape the platform roadmap, and report progress to IT leadership.
- Retire orphaned and idle resources, close platform-level exposures, and establish an SLA-backed remediation flow for findings.
- Enforce mandatory resource tagging and ownership, Azure Policy governance, management-group hierarchy, and break-glass controls.
- Set the multi-year cloud direction and own the target state for landing zones, networking, identity and secrets strategy, and cloud standards.
- Deliver reusable Bicep or Terraform modules through Azure DevOps pipelines.
- Manage cloud spending through tagging, right-sizing, reservations, lifecycle controls, and reporting.
- Establish prioritization, documentation, review gates, and audit evidence supporting SOX ITGC, GLBA/FTC Safeguards, and PCI DSS.
- Ensure monitoring, backup standards, logging, and remediation of platform-level posture findings.
- Perform other duties as assigned.
- Participate in a shared on-call rotation for infrastructure the business depends on and travel occasionally as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Director
