Director of IT Cloud Operations
About The Position
The Director of IT Cloud Operations owns World Finance’s Azure platform as a managed program. The role sets cloud strategy and target architecture and leads execution to move the environment toward a governed, secure-by-default cloud. The Director leads a small team, coordinates support from the wider IT organization and external delivery partners, and is accountable for the platform’s direction and operation. This is a player-coach position combining leadership with hands-on technical work. The Director will assess and improve the Azure environment using the Microsoft Cloud Adoption Framework and apply the Azure Well-Architected Framework to key workloads. The role establishes a scored maturity model, capability ownership, annual reassessments, and a roadmap informed by identified gaps. It also owns environment cleanup and remediation, governance controls, reusable infrastructure-as-code delivery, cloud cost management, compliance evidence, and platform monitoring and resilience. The position is based in an office environment at Corporate Headquarters in Greenville, South Carolina. It includes a shared on-call rotation for infrastructure the business depends on and occasional travel as needed. Physical demands include remaining stationary, occasional movement around the office, frequent computer and office-machinery use, and occasional light lifting up to 25 pounds.
Requirements
- 8+ years of cloud or infrastructure engineering experience, with hands-on depth in Microsoft Azure at production scale.
- Demonstrated ownership of a cloud platform or governance program.
- Working knowledge of the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework.
- Strong infrastructure-as-code background in Bicep, ARM, or Terraform, and CI/CD experience in Azure DevOps.
- Cloud security expertise including identity, RBAC, networking, secrets management, encryption, logging, and Microsoft Defender for Cloud.
- FinOps experience including tagging strategy, right-sizing, and reservations.
- People leadership experience, including hiring, mentoring, and leading engineers.
- Experience in regulated environments, including SOX ITGC, GLBA/FTC Safeguards, or PCI DSS.
- Strong communication skills with technical and executive stakeholders.
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Nice To Haves
- Azure certifications such as AZ-305, AZ-400, or AZ-500.
- Experience managing external or offshore delivery partners.
- Experience leading a cloud transformation from a sprawling environment to a governed platform.
- Financial services industry experience.
Responsibilities
- Lead and develop a Cloud Engineer and a DevOps Engineer; set technical direction, review work, and mentor.
- Coordinate matrixed support from across IT and manage external delivery partners against defined scope, schedule, and quality.
- Assess the Azure environment against the Microsoft Cloud Adoption Framework across Ready, Govern, Secure, and Manage, and apply the Azure Well-Architected Framework to key workloads.
- Establish a scored maturity model with named owners for capabilities, reassess it at least annually, use gaps to shape the platform roadmap, and report progress to IT leadership.
- Retire orphaned and idle resources, close platform-level exposures, and establish a routed, SLA-backed remediation process for findings.
- Enforce mandatory resource tagging and ownership, Azure Policy governance, management-group hierarchy, and break-glass controls.
- Set multi-year cloud direction and own the target state for landing zones, networking, identity and secrets strategy, and cloud standards.
- Deliver reusable Bicep or Terraform modules through Azure DevOps pipelines.
- Manage cloud spend through tagging, right-sizing, reservations, lifecycle controls, and reporting.
- Establish prioritization, documentation, review gates, and audit evidence supporting SOX ITGC, GLBA/FTC Safeguards, and PCI DSS.
- Ensure monitoring, backup standards, logging, and remediation of platform-level posture findings.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
