Integrated Strategy Director

Leap Brands•Fort Lee, NJ

2d•$150,000 - $165,000

About The Position

The Director of Integrated Strategy & Solutions is a hands-on strategy leader who translates client business challenges into integrated commerce, digital marketing, and customer experience solutions. The role leads an established strategy team while personally developing strategic recommendations and proposals, and guides cross-functional teams from opportunity identification through solution development, execution, and performance evaluation. The Director strengthens the strategic capabilities of account management and project leadership teams through coaching, collaborative client engagements, and direct participation in proposal development. The role connects strategic initiatives to measurable business outcomes, develops client case studies, and turns successful approaches into repeatable service offerings that support account growth and long-term business development. Working closely with account leaders, project managers, and functional specialists, the Director ensures proposals are strategically sound, commercially viable, and aligned with client objectives. The role also gradually enables account teams to take greater ownership of proposal development.

Requirements

Significant experience in integrated strategy, digital consulting, e-commerce, customer experience, omnichannel growth, digital marketing, or related disciplines.
Demonstrated success translating ambiguous business challenges into clear strategic recommendations, integrated solutions, persuasive proposals, and executable plans.
Strong understanding of digital commerce or customer experience, with the ability to connect content, media, channel strategy, experience design, and performance measurement.
Proven experience leading cross-functional teams and influencing senior stakeholders without relying solely on direct reporting relationships.
Exceptional strategic writing, presentation, facilitation, and client workshop skills, including the ability to personally develop proposal narratives and core strategic content.
Experience connecting strategy to execution, evaluating business outcomes, and translating results into case studies, business cases, or account expansion opportunities.
Demonstrated ability to mentor strategists, account leaders, or cross-functional marketers and improve their independent problem-solving and proposal-development capabilities.
Working knowledge of how artificial intelligence is changing customer discovery, digital content, commerce, personalization, and customer experience delivery.
Strong commercial judgment and the ability to balance strategic ambition with operational feasibility, resource constraints, and measurable client value.

Nice To Haves

Experience within an integrated marketing agency, digital consultancy, or consumer-facing brand organization.
Background supporting consumer electronics, home appliances, retail, consumer packaged goods, or other complex consumer businesses.
Experience across direct-to-consumer e-commerce, third-party marketplaces, and omnichannel customer journeys.
Experience developing packaged services, managed service offerings, or scalable consulting solutions.
Exposure to practical AI-enabled commerce, digital marketing, or customer experience initiatives.

Responsibilities

Partner with account leaders in early client discussions to understand business objectives, customer needs, growth barriers, stakeholder priorities, and decision-making criteria.
Translate client challenges into clear problem statements, strategic hypotheses, and integrated recommendations intended to improve business performance and customer outcomes.
Develop solutions connecting e-commerce, digital merchandising, product content, promotional strategy, performance marketing, channel operations, and sales measurement.
Incorporate customer insights, search behavior, user experience, conversion optimization, personalization, AI-enabled discovery, and performance measurement into client strategies where relevant.
Evaluate strategic assumptions, dependencies, available evidence, and implementation feasibility with subject matter experts.
Ensure recommendations address underlying business challenges rather than relying on disconnected tactics or isolated functional solutions.
Lead development of strategic briefs, core recommendations, proposal structures, and presentation narratives before detailed functional work begins.
Translate strategic direction into clear briefs for creative, content, commerce, media, technology, analytics, and other relevant teams.
Facilitate solution-development workshops and proposal reviews, integrating specialist recommendations into cohesive, actionable client solutions.
Maintain ownership of proposal quality and alignment among client needs, insights, recommendations, execution plans, expected business impact, and measurement.
Present and defend strategic recommendations alongside account leadership, incorporating client feedback while maintaining strategic consistency and commercially viable scope.
Challenge assumptions, resolve gaps, and ensure proposed solutions are practical, differentiated, and evidence-supported.
Identify active and upcoming projects that can demonstrate the value of integrated services and serve as models for future engagements.
Collaborate with analytics and delivery teams to establish performance indicators, baselines, data requirements, evaluation methodologies, and review milestones.
Participate in project reviews to assess strategic alignment, identify opportunities, and recommend adjustments based on performance data or operational constraints.
Develop client-facing performance narratives and case studies documenting business challenges, strategic interventions, observed outcomes, and lessons learned.
Distinguish verified results from preliminary indicators, assumptions, and outcomes requiring further validation; communicate strategic contributions without overstating causal impact or unsupported results.
Partner with account leaders and functional teams to turn successful client solutions into repeatable service offerings with defined deliverables, operating models, measurement approaches, and resource requirements.
Contribute to project scopes, resource estimates, pricing rationale, and business cases with finance and delivery leadership.
Support account expansion by translating project results into recommendations for additional services, future initiatives, and strategic client opportunities.
Incorporate performance evidence into business reviews, annual planning discussions, and future proposals.
Establish scalable approaches that improve delivery consistency, strengthen client value, and create opportunities for sustainable revenue growth.
Lead, manage, and develop the existing strategy team, assigning responsibilities across research, analysis, customer journey mapping, and proposal development.
Establish standards for strategic thinking, analytical rigor, proposal quality, and client-ready deliverables.
Develop reusable strategic briefs, proposal frameworks, solution examples, and case-study templates based on real client engagements.
Coach account leaders and project managers in problem definition, proposal development, cross-functional coordination, and client presentations.
Help account teams develop their own initial hypotheses and strategic recommendations, providing specific feedback and requiring revisions to strengthen independent thinking.
Gradually transfer proposal ownership to account teams as their capabilities develop while remaining directly involved in complex or high-priority opportunities.
Build a culture of accountability, continuous improvement, and evidence-based decision-making.