Director - IT

Hulcher Services Inc•Denton, TX

About The Position

The Director of Information Technology directs, plans, organizes, and controls the activities of the Information Technology Department to ensure effective, efficient, and secure operation of computer and voice technology and processing systems. The position oversees information technology and voice systems personnel and works with employees, customers, subcontractors, vendors, and suppliers.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, or a related field, or equivalent education and experience.
  • 8–10 years of information technology experience, including systems development, assessment, and implementation.
  • At least 3 years of managerial experience.
  • Wide-ranging knowledge and experience with software and hardware platforms, data warehousing, and system compatibility and migrations.
  • Strategic thinking and a focus on using technology to create value.
  • Demonstrated ability to work successfully with customers, suppliers, and employees and to provide leadership in a team environment.
  • Advanced leadership skills and excellent strategy and planning abilities.
  • Advanced knowledge of information systems development and implementation.
  • Advanced problem-analysis and problem-resolution skills at strategic and functional levels.
  • Knowledge or skills in desktop support, messaging, data backup, monitoring, documentation, networking, project planning, and database development.
  • Ability to work in a standard office environment and operate a computer; may occasionally need to lift or move up to 25 pounds.
  • Willingness to travel minimally (less than 25%) based on business needs.

Responsibilities

  • Recommend and plan information technology that supports company objectives, based on research and evaluation.
  • Direct implementation and execution of new or upgraded information systems through plans with procedures, deadlines, and accountability.
  • Evaluate and implement IT procedures and equipment to improve efficiency and contain costs.
  • Ensure users and customers receive professional, courteous, and timely support and service.
  • Structure, lead, train, and develop IT staff.
  • Monitor trends and regulations to support effectiveness and compliance.
  • Develop and maintain the company Technology Disaster Recovery Plan.
  • Develop or select and conduct user training as needed.
  • Establish strategic partnerships and relationships with key IT suppliers and consultants.
  • Develop and track performance metrics to monitor system performance and progress on IT projects.
  • Perform other incidental and related duties as required.
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