Director of Human Resources

Phelps Health

20h•Onsite

About The Position

Phelps Health is a hospital and healthcare system serving over 200,000 residents in south-central Missouri. It is a county-owned, non-tax supported entity overseen by a five-member elected board, employing more than 1,900 people, including over 100 providers. The system includes a hospital licensed for 240 patient beds, with its main campus and several clinics located in Rolla, Missouri, and additional clinics in Salem, St. James, Vienna, and Waynesville, Missouri. The Director of Human Resources serves as an internal advisor to senior leadership and management regarding human resources matters, including on-boarding, critical life moments, conflict resolution, performance management, and complex accommodations. Phelps Health is committed to taking its team to the top and providing life-saving care or supporting those who do.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Business Administration or relevant degree required.
A minimum of five (5) years of progressively more advanced human resources or Human Resources generalist, adult training, or organizational development experience required.
A minimum of three (3) years of previous direct supervisory experience required.
ASTD, ATD or PHR/SHRM-CP certification required. Must be attained within 18 months of hire if a relevant certification is not held upon hire.
Independent body mobility to access a standard office environment.
Vision sufficient to read a computer screen.
Manual dexterity to operate a computer keyboard on a daily basis.
Stamina to sit for up to one hour at a time.
Ability to transport, lift or carry materials (sometimes voluminous and weighing up to 15 pounds).
Ability to speak and hear sufficiently to communicate clearly in person and over the telephone.
Mental stamina for problem solving and dealing with stressful situations.
Ability to prioritize multiple tasks.
Ability to interpret and apply oral/written instructions.
Some travel required.

Nice To Haves

Master’s degree in Human Resources, Organizational Development, Education, or Business Administration desired.
Experience in Microsoft Suite, HR Software and Learning/Education Software.
Public Speaking.
Communication.
Class Facilitation.
Recruitment.
Onboarding.
Training.
Relationship management skills.
Project management skills.
Critical thinking.
Creative problem solving.
Proven team player with excellent interpersonal communication and organizational skills.

Responsibilities

Responsible for ensuring effective resolution of workplace disputes and conflicts through effective practices of conflict resolution, policy administration, and collaboration with Legal Counsel.
Conducts high level investigations, delivering findings and making recommendations to resolve issues in a timely manner.
Administers information for and responds to inquiries regarding exit interviews, unemployment hearings and appeals, and assorted administrative issues in support of Human Resources department.
Responsible for overseeing organizational strategic recruitment and selection plans.
Develops or manages retention and incentive programs to improve and minimize turnover.
Provides leadership to recruitment professionals, oversees recruitment efforts and serves as a primary contact for third party vendor contracts.
Directs overall performance management process; responds to questions and resolves issues posed by management and staff.
Partners with Organizational Development & Learning department to develop coaching, training, and presentations.
Recommends new approaches, policies and procedures to effect continual improvement with efficiency of department and services provided.
Participates in the Missouri Hospital Association’s Workforce Development initiatives and serves as an active member on workforce relevant committees through MHA and other organizations.