Director of Human Resources

Loews Hotels•Tucson, AZ

About The Position

We are seeking a highly strategic and results-driven Director of Human Resources to lead and elevate the Human Resources function at our hotel. In this influential role, you will collaborate closely with senior leadership to design and implement forward-thinking Human Resources initiatives that align with the hotel's goals while ensuring full compliance with local, state, and federal regulations. Your expertise will guide the creation of a dynamic, inclusive, and high-performance work environment, fostering employee engagement, growth, and satisfaction, ultimately contributing to the hotel’s sustained success by recognizing and nurturing employees as key organizational assets. If you are an experienced Human Resources leader with a passion for driving organizational excellence, building strong teams, and shaping an exceptional workplace culture, we encourage you to apply.

Requirements

A Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
A minimum of five years of experience in a senior Human Resources leadership role hotel property, or at least two years of experience managing Human Resources across multiple locations.
Comprehensive knowledge of state and federal labor laws, with the ability to ensure organizational compliance and mitigate legal risks.
Exceptional verbal and written communication skills, with a proven ability to effectively engage and influence stakeholders at all levels of the organization.
Strong organizational acumen, capable of managing multiple priorities and complex projects with attention to detail and precision.
Adept at building relationships and interacting with diverse teams, fostering an inclusive environment for all staff levels.
Demonstrated experience in managing Workers’ Compensation claims, including the development and implementation of modified work programs to facilitate employee rehabilitation and return to work.
Flexible and adaptable, with the ability to work extended hours, including weekends and holidays, to meet the needs of the business.

Responsibilities

Ensure adherence to all Loews Hotels & Co Human Resources policies and practices, maintaining compliance with both local and federal regulations.
Develop and implement a comprehensive recruitment strategy to attract top talent, ensuring diversity and equal opportunity in the hiring process.
Evaluate industry trends, competitive analysis, and shifting guest needs to recommend operational improvements that enhance employee satisfaction and guest experience, contributing to the hotel’s competitive advantage and profitability.
Oversee the approval process for employment offers, ensuring all offers meet company guidelines and policies, and prepare official offer letters as per hotel standards or upon Executive Committee request.
Maintain and update staffing guides, ensuring compliance with operational needs and strategic objectives.
Contribute to policy development and high-level operational decision-making as an integral member of the Executive Committee.
Manage the development and administration of employee compensation and benefit programs, ensuring competitive and comprehensive offerings.
Address and manage any labor-related disputes or charges brought against the hotel, representing the organization in hearings and ensuring resolution.
Supervise the administration of workers' compensation claims, serving as an intermediary between the employee, healthcare providers, and the insurance company, and developing modified work programs where applicable.
Lead the development and execution of training programs, including mandatory Human Resources policy and legal compliance training, and oversee hotel-wide orientation processes.
Ensure managers are trained in Human Resources policies and procedures, including the proper use of Human Resources forms, and monitor adherence to disciplinary protocols for suspensions and terminations.
Oversee the creation and management of the Human Resources budget in collaboration with Finance partners, ensuring department expenditures remain within approved financial guidelines.
Guide hotel leadership in setting annual goals and performance objectives, ensuring alignment with departmental and organizational priorities.
Evaluate Human Resources staff performance, identifying areas for development and training opportunities, and fostering a culture of growth and career advancement.
Ensure proper retention of all personnel records in compliance with local, state, and federal regulations, as well as company policies, while overseeing the management of unemployment insurance and associated appeals or hearings.