Director of Housekeeping, Resorts
HHS, LLC•Hilton Head Island, SC
•$60,000 - $65,000
About The Position
The Director of Housekeeping will lead a goal-oriented resort housekeeping department, fostering an effective, productive, and rewarding team environment. The role works with the team to create a clean and comfortable environment for resort guests. This position is for a new contract in the Hilton Head, South Carolina area.
Requirements
- At least 3 years of hospitality management experience.
- High school diploma or GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry.
- Ability to work a flexible schedule that may include nights, weekends, and holidays.
- Computer experience with word processing, spreadsheets, and various software.
- Willingness to relocate for promotion opportunities.
- Interpersonal skills to interact with individuals at all levels of the organization.
- Effective written, spoken, and non-verbal communication.
- Service-oriented mentality focused on exceeding expectations.
- Ability to maintain a positive and professional demeanor.
- Ability to make sound decisions and judgments quickly.
- Self-motivation and ability to prioritize projects and needs effectively.
- Willingness to support others to achieve outcomes.
- Integrity, respect, and discretion in business dealings.
- Attention to detail and ability to manage tasks in a fast-paced environment.
Nice To Haves
- Proficiency in languages other than English, especially Spanish.
Responsibilities
- Provide leadership that fosters team morale, passion, quality, and respect.
- Maintain or improve customer and guest satisfaction.
- Lead and manage team member recruiting, training, development, and assignments.
- Perform daily inspections and assessments, and coach and counsel team members.
- Collaborate with resort and company leadership to set expectations and achieve goals.
- Analyze data and make adjustments to meet facility, budget, and compliance goals.
- Execute, maintain, and monitor quality control systems and budgets.
Benefits
- Paid time off, including vacation and sick leave.
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Employee Assistance Program (EAP).
- Career development and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
