Director of Housekeeping

Sun Hospitality Resort Services•Charleston, SC

82d•$50,000 - $52,000•Onsite

About The Position

Sun Hospitality Resort Services is hiring a full-time, onsite Director of Housekeeping in Charleston, SC, with a salary of $50,000–$52,000 per year. This mid-level leadership role is responsible for keeping rooms and public spaces consistently guest-ready while supporting a high-performing team. A typical shift begins with reviewing occupancy and priorities and walking key areas to identify issues that could affect the guest experience. The director remains visible throughout the day, coordinating with supervisors and maintaining communication between housekeeping, the front desk, and maintenance. The role also involves reviewing quality notes and trends, adjusting plans as arrivals change, and ensuring the team has the resources needed to prepare the property for check-in.

Requirements

Housekeeping leadership experience in hotels or resorts.
Strong organization, attention to detail, and time management.
Clear communication and calm problem-solving.
Customer-first mindset and commitment to safety and quality.

Responsibilities

Lead daily housekeeping operations.
Set and maintain cleanliness standards.
Train, coach, and schedule team members.
Complete inspections and follow up on findings.
Partner with other departments to keep service running smoothly.
Manage supply and equipment inventory.
Monitor safety practices.
Resolve guest concerns.
Review performance metrics to drive continuous improvement.
Review occupancy and daily priorities, walk key areas, and adjust plans as arrivals change.
Maintain communication between housekeeping, the front desk, and maintenance.
Ensure the team has what it needs to prepare the property for check-in.