About The Position

The Director of Health Services (DHS) is an RN leadership role in an assisted living, resident care, or memory care facility. The position leads and manages residents’ health and well-being by coordinating care, ensuring regulatory compliance, and providing leadership and training to the health services team. The role provides mentorship to care staff and ensures care aligns with state regulations and organizational policies. The position includes participation in an on-call rotation for after-hours, weekends, and emergencies.

Requirements

  • Nursing degree from an accredited college or university.
  • Current, unencumbered, active RN license in the state.
  • Nursing experience in assisted living, Alzheimer’s/dementia, long-term care, geriatric rehabilitation, sub-acute, and/or critical care clinical settings.
  • Thorough knowledge of CMS and state regulations regarding patient care in an ALF/IL/MC facility.
  • Experience with electronic medical record documentation.
  • Strong leadership and communication skills.
  • Ability to design and deliver effective training programs.
  • Knowledge of state and federal regulations and compliance requirements.
  • Excellent organizational and time-management skills.
  • Maintain active CPR/BLS certification during employment.
  • Maintain confidentiality of resident care information.
  • Genuine desire to improve seniors’ quality of life.
  • Create and uphold an atmosphere of warmth, patience, enthusiasm, and calm and cheerfulness.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).

Responsibilities

  • Assess new and existing residents to identify healthcare needs, preferences, and goals, and update care plans as residents’ health status changes.
  • Develop, implement, and evaluate individualized, person-centered care plans with residents, families, and interdisciplinary team members.
  • Maintain accurate and current nursing documentation in compliance with regulations and facility policies.
  • Ensure compliance with state and federal regulations, healthcare standards, and best practices; participate in audits and quality assurance reviews.
  • Oversee the Health Service Department and audit medication administration for regulatory compliance.
  • Support staff with medication management processes and safe, accurate delivery of treatments and medications.
  • Direct, mentor, and support medication and care staff; assist with training on nursing protocols, medication administration, and emergency procedures.
  • Promote teamwork, accountability, and communication.
  • Maintain open communication with residents, families, staff, and outside providers to coordinate care.
  • Participate in interdisciplinary team meetings and family care conferences to discuss resident progress and concerns.
  • Coordinate with physicians, therapists, hospitals, and other outside providers to ensure continuity of care and address special healthcare needs.
  • Respond to emergencies in person and remotely, address changes in residents’ health, and handle staff challenges using critical thinking.
  • Participate in continuous quality improvement initiatives, monitor key performance indicators, and identify areas for improvement.
  • Participate in an on-call rotation for after-hours, weekends, and emergencies.
  • Perform other appropriate duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision plans, with low individual and family deductibles; benefits eligible at 30 or more hours per week.
  • 401(k) retirement plan with discretionary employer match.
  • Paid time off (PTO) and premium pay for holidays worked, subject to conditions.
  • Employee Assistance Program (EAP).
  • Free, confidential Canopy support for mental health, stress, family needs, and work/life balance.
  • Health Savings Account (HSA), Flexible Spending Account (FSA) options, and Commuter Expense Reimbursement Account (CERA).
  • Voluntary life and AD&D, short- and long-term disability, whole life, accident, critical illness, hospital indemnity, and legal services.
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