Director of Health Services - RN

Ebenezer•Bloomington, MN

2d•Onsite

About The Position

Ebenezer is hiring a Registered Nurse to lead all aspects of nursing services at Meadow Woods Assisted Living, part of the Martin Luther Campus Senior Community in East Bloomington, Minnesota. The role is ultimately responsible for 24/7 oversight of nursing operations and resident care, ensuring regulatory compliance and service excellence. The position is scheduled for 80 hours per two weeks, Monday through Friday on the day shift, with no weekends. Meadow Woods is a residential senior living community with 113 assisted living, independent living, and memory care units. The Director oversees resident-centered care planning, clinical compliance, nursing department operations and budget, staff leadership and development, coordination of resident care, and support for marketing initiatives aimed at full occupancy.

Requirements

Registered Nurse with the Minnesota Board of Nursing.
Basic Life Support certification from the American Heart Association, Red Cross, or MTN upon hire.
Vocational school training or an associate degree.
At least 1 year of experience.

Nice To Haves

Bachelor’s degree.
3 years of experience.

Responsibilities

Oversee resident-centered care, including RN assessments and individualized care plans or service agreements that support residents’ physical, mental, and psychosocial well-being.
Ensure care planning incorporates Honoring Choices (POLST) and the Resident Bill of Rights, and ensure resident and family participation, education, and documentation.
Plan, organize, direct, and implement the comprehensive health care program, including staff placement, medication administration, resident safety, and staff development.
Collaborate with Ebenezer administration on nursing policies and procedures that reflect current clinical practice, professional standards, and Ebenezer’s philosophy of care.
Evaluate and modify health services department goals, objectives, and organizational structure to align services with best practices.
Oversee compliance with applicable regulations, including MN Board of Nursing, Minnesota State Home Care Licensure, HIPAA, OSHA, CLIA, and Medicaid requirements.
Advise administration on nursing services and environmental safety, involving compliance specialists as appropriate.
Develop and participate in processes to collect and analyze health services data, identify trends, resolve problems, and evaluate corrective actions.
Participate in nursing department budget development, monitor budget compliance, and prepare financial or statistical reports as requested.
Set goals with nursing staff, hold staff accountable for job responsibilities, and support leadership team development.
Establish and monitor an effective staffing model and ensure efficient use of staffing resources.
Oversee services provided by care providers and ensure staff compliance with regulations and Ebenezer policies and procedures.
Establish ongoing nursing staff training programs consistent with applicable local, state, and federal regulations.
Monitor employee satisfaction and lead development of employee engagement strategies.
Ensure 24-hour availability of an RN on-call and perform essential health care team functions when required.
Ensure adequate tools and supplies, including medications and durable medical equipment, are available to support resident care plans.
Promote collaboration with community resources to address residents’ identified needs.
Ensure timely and accurate communication of resident care plan needs with internal departments such as dietary and billing.
Coordinate with residents, families, physicians, consultants, community agencies, and institutions to facilitate safe transfers of care.
Ensure assessments are completed consistently and on time and that physician orders are updated to validate care plans.
Promote service excellence by modeling, training, and coaching nursing staff in customer service practices.
Collaborate with the Ebenezer marketing team on marketing and outreach, which may include referral-source visits, public speaking, and resident or family consultations.
Work with the management team to maintain a system for soliciting customer feedback and responding to concerns and suggestions.