Director of Guest Relations (Full-time)
Quantum Rehab and Nursing•Middle Island, NY
About The Position
Quantum Rehabilitation and Nursing is seeking a full-time Director of Guest Relations. The role focuses on delivering upscale, professional guest service, improving the guest experience based on feedback, welcoming residents and visitors, and supervising Guest Relations Associates. The ideal candidate is customer service-oriented. The listed pay is $25.00 per hour.
Requirements
- Customer service-oriented.
Responsibilities
- Provide flawless, upscale, professional, high-class guest service experiences.
- Analyze customer feedback and provide strategic direction to continuously improve overall ratings.
- Respond to guests’ needs and anticipate unstated needs.
- Greet residents and visitors as they arrive and inform them about amenities.
- Manage and supervise Guest Relations Associates.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
