Director of Employee Relations

RPM Living • Austin, TX

1d • Hybrid

About The Position

The Director of Employee Relations manages and oversees the company’s employee relations functions. The role develops and implements policies and programs to support a positive work environment, resolve employee conflicts, and ensure compliance with labor laws and regulations. It calls for strategic leadership and a strong background in employee relations and conflict resolution. The position partners with HR leaders, senior leadership, and legal counsel to align employee relations strategy with organizational goals and mitigate risk. It leads employee relations policy and handbook work, manages complex accommodation and leave matters, resolves high-level employee concerns, analyzes trends and reporting, supports employment claims and agency charges, and delivers training to managers and leaders.

This is a hybrid role requiring attendance at a corporate office four days a week. The office is an open setting that may include bright lights, constant noise, and distractions. Physical requirements may include extended sitting or standing, reading documents and computer screens, hearing verbal communications in person and remotely, occasionally lifting or carrying items weighing up to 20 pounds, and operating office equipment.

Employment with RPM Living is contingent upon successful completion of a background check as required by applicable local and federal or state requirements. A valid driver’s license is preferred; candidates without one will be provided a liability waiver. RPM Living participates in E-Verify and is an Equal Opportunity Employer.

Requirements

• Strong background in employee relations, conflict resolution, and team leadership.
• Ability to manage employee relations matters in a fair, consistent, and legally compliant manner.
• Ability to lead ADA interactive processes and oversee complex FMLA, accommodation, and leave-of-absence scenarios.
• Ability to analyze employee relations KPIs and exit data and provide actionable reporting.
• Ability to work in a hybrid arrangement and attend a corporate office four days a week.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.
• Ability to sit or stand for extended periods, read documents and computer screens, hear verbal communications in person and by phone or computer, occasionally lift or carry items weighing up to 20 pounds, and operate a computer and other office equipment.

Nice To Haves

• A valid driver’s license.

Responsibilities

• Partner with the Director of HR, HR Business Partners, senior leadership, and legal counsel to align employee relations strategy with organizational goals and mitigate business and legal risk.
• Lead the design, implementation, and ongoing audit of employee relations policies, procedures, and handbook guidelines for compliance with federal, state, and local labor laws and regulations.
• Lead the formal interactive process under the ADA and oversee complex FMLA and other regulatory or leave-of-absence scenarios, including accommodation evaluations, extended absences, and compliant return-to-work or reassignment strategies.
• Oversee and resolve high-level employee relations issues, disputes, and performance concerns fairly, consistently, and in compliance with the law.
• Track, analyze, and use employee relations KPIs and exit data to identify trends, address systemic workplace issues, and provide actionable reports to executive leadership.
• Serve as the primary liaison with the Director of HR Compliance and internal and external legal counsel on employment claims, agency charges, and complex employment risk assessments.
• Develop and deliver training for managers and leaders on employee relations best practices, conflict resolution, progressive discipline, lawful workplace conduct, and performance management.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed