Director of Growth Operatives

Vurvey Labs•Cincinnati, OH

About The Position

The Director of Growth Operative leads enterprise client efforts across executive pre-sales, strategic program scoping, global research operations, AI product builds, and productization feedback loops. The role partners directly with sales leadership to translate complex enterprise challenges into structured programs of work and provides strategic vision, domain credibility, and cross-functional leadership from initial executive pitch conversations through scaled delivery. The role oversees a portfolio of end-to-end AI product deliveries and cross-functional teams, including custom agents, synthetic populations, and bespoke client portals. It bridges advanced research execution and platform innovation to support long-term client success, strategic revenue growth, and the productization of recurring enterprise use cases for the core product organization.

Requirements

  • 8–12 years of experience in consumer insights, market research, strategy consulting, or a senior client-facing solutions role in a fast-paced startup environment.
  • Proven track record of team leadership.
  • Advanced expertise in global qualitative research frameworks, complex data collection methodologies, and enterprise-level respondent panel management.
  • Deep AI/LLM product fluency, including the ability to evaluate prompt engineering, benchmark output quality, and optimize workflow responses at enterprise scale.
  • Executive-level operational proficiency in tracking dependencies, allocating resources, and managing overlapping, multi-stage client engagements using Jira and other project management systems.
  • Exceptional written and verbal communication skills, executive presence, and confidence advising C-suite enterprise stakeholders and building consensus across cross-functional teams.

Responsibilities

  • Partner with executive sales leadership on major pitches, steer complex RFP/RFI strategies, and identify large-scale expansion opportunities within enterprise accounts.
  • Translate ambiguous enterprise challenges into structured, high-value programs of work; define delivery models, strategic use cases, and long-horizon roadmaps; and mentor the broader solutions team.
  • Direct qualitative research operations at scale, including global respondent sourcing, data collection strategies, rate negotiations, and panel engagement.
  • Lead the design and quality assurance of bespoke AI builds, including custom agents, automated workflows, and client portals, ensuring high-quality output across team portfolios.
  • Manage program tracking, schedules, and dependencies in Jira; guide senior stakeholders through executive workshops; and support lean, high-margin operational delivery.
  • Enable reseller and agency partners to deliver independently.
  • Advocate for productizing high-value, recurring AI use cases and lead cross-functional AI initiatives.
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