Director of Group Sales - West Coast

Loews Hotels & Co•Tucson, AZ

About The Position

Loews Ventana Canyon Resort is seeking a Director of Group Sales to lead and grow a portfolio of corporate and association group business across national markets. The role is a key driver of revenue and represents the hotel’s brand, using strategic sales approaches and relationship-building to strengthen the resort’s market presence and deliver sustained revenue growth. The Director develops group sales strategies aligned with rooms and food and beverage revenue goals, pursues new business, strengthens existing client relationships, and represents the hotel at industry and networking events. The role also plans site inspections, develops customized proposals and contracts, and partners with operations, catering, revenue management, and marketing to support successful client experiences and event execution. The Director leads and develops group sales professionals through coaching, feedback, and performance expectations. The role requires regular attendance, participation in mandatory training and meetings, and the ability to work varying schedules to reflect business needs. Other duties may be assigned.

Requirements

Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
At least 6 years of experience in hotel sales or a related field.
At least 4 years in a senior or leadership-level sales role.
At least 3 years of experience managing or leading a sales team and driving revenue growth.
Experience using sales and CRM systems such as Delphi, Salesforce, or similar hotel sales platforms.
Working knowledge of Property Management Systems such as Opera, SynXis, or comparable systems.
Familiarity with digital marketing strategies, distribution channels, and online travel agency platforms.
Strong written and verbal communication, presentation, and negotiation skills.
Ability to manage multiple priorities while maintaining focus on strategic objectives and day-to-day execution.

Nice To Haves

Master’s degree in business or hospitality management.
Certified Hospitality Sales Professional (CHSP) designation.

Responsibilities

Develop and execute group sales strategies aligned with quarterly and annual rooms and food and beverage revenue goals.
Analyze market trends, performance metrics, and client insights to identify growth and innovation opportunities.
Maintain a balanced business pipeline to support year-round demand.
Identify, pursue, and secure new corporate and association group business within assigned national markets.
Strengthen existing accounts through proactive engagement, customized solutions, and consistent follow-up.
Represent the hotel at networking events, industry functions, and sales missions.
Plan and conduct site inspections that showcase the hotel’s offerings and service excellence.
Create and present customized proposals aligned with client needs and the hotel’s value proposition.
Ensure contracts and agreements reflect client expectations and Loews Hotels & Co standards.
Partner with operations, catering, revenue management, and marketing teams to support seamless event execution.
Lead and inspire a team of group sales professionals, fostering accountability, engagement, and high performance.
Support team development through coaching, feedback, and clear performance expectations.
Maintain regular attendance and attend required training sessions and meetings.
Work varying schedules as business needs require.
Perform other duties as assigned.