Food and Beverage Manager
BallenIsles Country Club
•Onsite
About The Position
The Director of Food & Beverage is a Troon associate responsible for leadership and execution of all HOA food and beverage operations. You deliver consistent service, control costs, develop your team, and ensure residents receive a professional hospitality experience. You support the Board by implementing approved budgets and policies while operating within Troon standards, systems, and employment practices.
Requirements
- 3–5+ years of leadership experience in hospitality or club operations.
- Experience managing multiple outlets.
- Knowledge of beverage programs and inventories.
- Leadership.
- Financial understanding.
- Organization.
- Communication.
- Ability to build and retain teams.
Nice To Haves
- Private club or resort background.
- Experience with high-volume seasonal operations.
Responsibilities
- Direct daily front-of-house and bar operations for all HOA venues.
- Maintain service standards, cleanliness, and presentation.
- Maintain visible leadership presence during peak periods and events.
- Resolve operational issues quickly and communicate trends to senior leadership.
- Recruit, hire, train, schedule, and supervise F&B associates.
- Build accountability and service culture.
- Provide coaching, feedback, and performance management.
- Ensure proper management coverage from open to close.
- Assist in development of annual budgets.
- Manage labor to target.
- Monitor revenue, expenses, and profitability.
- Conduct inventories.
- Control beer, wine, and liquor cost.
- Follow Troon purchasing and cash-control procedures.
- Ensure high levels of service.
- Address complaints and service recovery.
- Work with culinary leadership to deliver quality and consistency.
- Collaborate with culinary leadership and senior management on menus and pricing.
- Support special events and promotions.
- Provide recommendations aligned with budget goals.
- Partner with the Lifestyle and operations teams.
- Ensure staffing, setup, and execution.
- Maintain communication between service and kitchen.
- Enforce health, safety, and alcohol regulations.
- Ensure associates complete required certifications.
- Follow HR policies and workplace standards.
- Complete reporting requirements.
- Monitor POS integrity.
- Support audits and financial reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
