Food and Beverage Manager

Davidson Hospitality Group•Philadelphia, PA

1d•Onsite

About The Position

The Food & Beverage Manager assists the department head in overseeing the activities of the food and beverage departments. This role ensures compliance with health, safety, sanitation, and alcohol awareness standards. The manager helps ensure high standards of food and beverage quality, service, and marketing to maximize profits and provide outstanding customer service. Key responsibilities include interviewing, training, supervising, coaching, scheduling, and managing staff.

Requirements

Read, write and speak English.
Prefer two to three years of fine dining experience.
Prefer two years banquet management experience.
Food/Beverage Service Worker Permit, where applicable.
Ability to communicate effectively with the public and other employees.
Meet minimum age requirement of jurisdiction.
Previous supervisory/management skills and experience.
Requires 8th grade math level.
Requires high school reasoning level.
Requires 12th grade language use level.
No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

Demonstrate positive leadership characteristics that inspire employees to meet and exceed standards.
Maintain working knowledge of all Food & Beverage positions, food preparation, cocktail service, and wine inventory.
Ensure consistency of product and service.
Maintain wine & beverage inventory.
Direct restaurant and lounge operations.
Maintain employee appearance standards in the food and beverage department.
Maintain procedures for securing moneys.
Maximize food and beverage department profitability.
Monitor budget to ensure efficient operation and that expenditures stay within budget limitations.
Maintain high levels of employee satisfaction.
Maintain work areas clean and organized.
Promote employee empowerment.
Know food preparation and service.
Utilize knowledge of the physical capabilities of banquet space.
Ensure that labor costs are aligned with the forecast.
Promote repeat customer service through establishing quality service and food.
Report unsafe conditions immediately.
Select, train, supervise, develop, discipline, and counsel employees in accordance with Davidson policies and procedures.
Complete other duties as assigned by supervisor to include cross training.
Perform in the capacity of any position supervised.
Know basic bar terminology and wine service.
Order supplies for the banquet department.
Oversee and assist in the collection of payments for banquet functions.
Set up banquet rooms for functions (chairs, tables, linens, etc.).
Responsible for monthly inventory of all banquet equipment.
Solve unusual customer requests creatively.
Attend all required meetings.
Conduct performance appraisals.
Deal with guest complaints or requests.
Monitor reservations.
Report on Food & Beverage status to General Manager weekly.