Director of Finance, eCommerce & Marketplaces

Overstock.com•Nashville, TN

About The Position

The Director of Finance, eCommerce & Marketplaces owns the channel’s full P&L, including net revenue, gross margin, fulfillment and shipping, marketing, and contribution margin. The role leads annual planning, long-range plan inputs, and monthly forecasting, explains performance, recommends actions, and partners with the Topline Forecast Manager on the weekly outlook and Weekly Business Review. The Director accelerates revenue and profit growth through pricing, promotional strategy, mix management, and revenue realization analytics. The role evaluates marketplace economics and identifies high-return growth opportunities, while setting and tracking expense targets for variable cost per order, fulfillment and shipping, marketing efficiency, and platform costs. It also identifies productivity opportunities, advises eCommerce, Marketing, and Merchandising leaders, and leads and develops the eCommerce & Marketplaces Financial Analyst.

Requirements

  • 8–10+ years of finance experience, including 3+ years in a brand, category, or channel P&L ownership role such as brand finance, commercial finance, or eCommerce finance.
  • Demonstrated net revenue growth results through pricing, promotion, and mix analytics.
  • Track record of expense management and budget ownership, with measurable savings delivered.
  • Strong financial modeling and analytical skills, and comfort with large data sets.
  • Clear, confident communication skills and ability to influence business leaders and senior executives.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field.

Nice To Haves

  • MBA.
  • Digital retail or third-party marketplace experience, such as Amazon or Walmart Marketplace, and familiarity with online unit economics.
  • CPG brand finance background.
  • Retail media or performance marketing finance experience.
  • Comfort working with large transactional data sets and BI tools; SQL is a plus.

Responsibilities

  • Own the full eCommerce and Marketplaces P&L, including net revenue, gross margin, fulfillment and shipping, marketing, and contribution margin.
  • Lead the channel’s annual plan, long-range plan inputs, and monthly forecast; explain performance and recommend actions.
  • Partner with the Topline Forecast Manager on the weekly outlook and Weekly Business Review.
  • Drive revenue and profit growth through pricing, promotional strategy, mix management, and revenue realization analytics covering discounts, coupons, returns, cancellations, and shipping revenue.
  • Evaluate marketplace fees, take rates, advertising, assortment, and fulfillment models to identify high-return growth levers.
  • Build business cases for new marketplace launches, partnerships, and digital investments.
  • Set and track targets for variable cost per order, fulfillment and shipping costs, marketing efficiency (ROAS/CAC), and platform costs.
  • Identify waste and productivity opportunities and hold partners accountable for delivery.
  • Advise eCommerce, Marketing, and Merchandising leaders on trade-off decisions.
  • Lead and develop the eCommerce & Marketplaces Financial Analyst.
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