Director of Facilities

LEADER DOGS FOR THE BLIND•Rochester Hills, MI

1d•$100,000 - $144,000•Onsite

About The Position

Leader Dogs for the Blind is an international organization based in Rochester Hills, Michigan, providing guide dog services and orientation and mobility training. The Director of Facilities manages the organization's daily and long-term facilities and maintenance needs across a multi-building, multi-site campus covering more than 175,000 square feet and 14 acres. The campus includes offices, hospitality and residential spaces, and medical and canine environments. Reporting to the Chief Impact Officer, the Director oversees building systems, grounds, fleet, and the facilities department. The role is responsible for safe, clean, reliable operations; facilities strategy and budgets; regulatory compliance; physical security and safety programs; capital projects; business continuity and disaster recovery; and the development and supervision of staff and volunteers. Evening, weekend, holiday availability or accessibility may be required as needed.

Requirements

Seven years of facilities maintenance management experience.
Five years of experience managing a facilities or maintenance team.
Excellent interpersonal and supervisory skills.
Ability to evaluate and interpret data, define problems, analyze business issues, and develop workable solutions.
Excellent communication, analytical, and organizational skills, with attention to detail.
Proficiency in the latest version of Microsoft Office products.
Sound business judgment, professional conduct, understanding of business ethics and standards, and ability to maintain confidentiality.
Ability to work under pressure, manage multiple priorities, meet deadlines, and work independently with little or no supervision.
May be required to work on campus when management deems it necessary.
Comfort working around large dogs.
Willingness to perform public relations duties, including giving tours, answering general questions, and representing the organization professionally and courteously.
Ability to maintain professional, productive, and courteous interactions with employees, volunteers, donors, clients, and other constituents, including responding appropriately to constructive feedback.
Ability to occasionally lift and/or move up to 50 pounds.
Evening, weekend, holiday availability and/or accessibility as needed.

Nice To Haves

Experience in multi-use, multi-site, hospitality, and residential environments.
Facilities Management certification.

Responsibilities

Ensure the safe, clean, and reliable operation of all buildings, fleet, and facilities systems.
Develop facilities priorities, long-term strategies, and goals.
Develop, manage, and oversee facilities department and capital budgets, tracking costs throughout the year.
Oversee maintenance, lifecycle planning, and procurement for fleet-related equipment and vehicles.
Maintain positive working relationships with departmental contacts, volunteers, visitors, and clients.
Ensure facilities comply with OSHA, air quality, and local regulations relating to buildings, waste, and the work environment.
Manage physical security of buildings, property, and equipment, including card-access software, equipment, and CCTU systems.
Develop and oversee the organization's safety program, including training and compliance, and plan and facilitate safety committee meetings.
Respond to facilities operations requests on an ongoing basis, 365 days a year.
Manage and coordinate capital projects.
Plan and coordinate logistics for organizational events.
Recruit, mentor, develop, and manage a team to achieve strategic objectives and meet current and future departmental needs.
Lead team members through performance support, including goal setting, feedback, and development.
Schedule team members to ensure adequate labor coverage for daily operations, events, and periods of high campus demand.
Manage contractor performance and expenses, as well as assigned vendors.
Administer, revise, and track metrics for CMMS software.
Administer and oversee building automation and related software.
Provide technical resources for building automation, controls, software applications, CMMS, HVAC, and fleet equipment.
Ensure the facilities department follows applicable safety policies and procedures.
Oversee the organization's Business Continuity and Disaster Recovery programs and coordinate necessary resources.
Collaborate with volunteer engagement staff to identify volunteer needs and support volunteer interviewing, training, supervision, feedback, and recognition.
Perform other duties as assigned.