Director of Facilities Management

Goodwin Living•Alexandria, VA

2d•Onsite

About The Position

Position is primarily responsible for leadership of the Facilities Management Department including the campus facility, property grounds, equipment, and building systems in accordance with policies, procedures, and any regulatory requirements. Provides oversight of team members to ensure a safe, successful maintenance program and life safety compliance across the campus. May lead other departments as assigned.

Requirements

Undergraduate degree in Engineering, Business Management or equivalent experience preferred
Certified Facility Management I (CFM) certificate strongly desired.
Must have a minimum of 5-10 years of leadership experience overseeing building operations and maintenance with financial, operational, project management, and personnel responsibility.
Strong business writing and verbal communication skills required.
Proficiency with computers and the Microsoft office suite required.
Experience with maintenance management software is highly preferred.
Must possess ability to deal tactfully and effectively with residents, team members and others.
Knowledge of security systems, Closed-Circuit Television (CCTV), Audio/Visual (AV) systems a plus.
Ability to understand technical specifications, descriptions, drawings, and blueprints.
Ability to draft and complete specifications and standards for requests for proposals and requests for quotes.
Ability to evaluate proposals.

Nice To Haves

Certified Facility Management I (CFM) certificate strongly desired.
Experience with maintenance management software is highly preferred.
Knowledge of security systems, Closed-Circuit Television (CCTV), Audio/Visual (AV) systems a plus.

Responsibilities

In conjunction with the Associate Executive Director (AED), and consistent with organizational goals and objectives, develops and implements action plans for achievement of goals and objectives within agreed-upon timeframes, involving staff as appropriate. Regularly reports status of goal attainment to the AED.
Oversees department functions, processes and team members to ensure effective maintenance and management of all aspects of the property, buildings, grounds, systems, and equipment. Ensures quality management across all operations.
Drives progress to meet or exceed established KPIs for the department including but not limited to budget management, retention/turnover, and survey results such as Employee Engagement, Department of Health or Department of Social Services surveys/inspections, and resident surveys (e.g., Holleran).
Oversees the budget planning and development process for the department. Manages all costs and expenses, making recommendations to the AED on cost containment.
Operates the department(s) within established budgetary parameters. Prepares budgets and related reports as required and continuously monitors financial performance. Reports variances of actual-to-budgeted financial performance to the AED on a regular basis. Effectively uses resources and strives for efficiency.
Review staffing schedule for proper weekly coverage including evenings, weekends, holidays, and on-call schedules. Collaborate with Manager on reviewing and approving/denying PTO requests.
Oversees the development and coordination of all departmental in-services, training, and inspection schedules.
Partners with the Associate Executive Director and Human Resources leadership to address performance or behavioral issues and implement corrective action efficiently and effectively including written documentation.
Leads the department’s role in the development, management or oversight of capital construction and renovation projects, including writing RFPs, selecting contractors, budget management, compliance, and program management.
Collaborates with other departments as needed on the development, coordination, and implementation of capital construction and renovation projects.
Oversees the effective direction and scheduling of externally contracted services providers performing building maintenance and repairs. Approves invoices for payment after inspection confirms full and satisfactory completion.
Delivers the Fire and Life Safety Education module of Goodwin Living Orientation (GLO).
Maintains a working knowledge of building systems, Worxhub, preventative maintenance and schedules, and regulations/compliance with local, state, and federal laws including OSHA, Fire, EPA, etc.