Director of Events

USHG • New York, NY

2d

About The Position

Union Square Hospitality Group is seeking an organized, thoughtful, and confident Director of Events to join its Events Team at Broadway Lounge and Revel & Rye in the NY Marriott Marquis in Times Square. The role serves as an on-the-ground ambassador of USHG’s culture and values, delivering Enlightened Hospitality to guests and team members in a fast-paced environment.

The Director of Events manages client communications and event production, develops lasting client relationships and repeat business, and coordinates with internal departments to ensure services meet client expectations. The role also oversees on-site event setup and service as needed, working between clients and on-site team leaders. The position requires compliance with applicable laws, policies, and procedures, along with a strong understanding of food and beverage and effective communication, organization, and decision-making.

The expected salary is $100,000 annually, with commission and bonus potential. Actual pay may depend on experience and other job-related factors. Additional duties or projects may be assigned to support organizational goals and evolving business needs.

Requirements

• At least 7 years of restaurant event experience or relevant restaurant experience.
• Bachelor’s degree or equivalent experience.
• Strong understanding of diverse cuisine and beverage.
• Knowledge of wine, beer, and spirits.
• Strong computer skills, including Microsoft Office.
• Exceptional verbal and written communication skills.
• Strong decision-making, attention to detail, empathy, and a sense of urgency.
• Ability to prioritize tasks in a fast-paced environment and remain calm, flexible, proactive, resourceful, and efficient.

Nice To Haves

• Experience with TripleSeat.

Responsibilities

• Manage daily client communications related to event production and deliver a high-quality client experience.
• Cultivate relationships throughout and beyond the event-planning process to encourage repeat business.
• Review incoming inquiries, gather necessary information from prospective clients, and seek clarification or additional details as needed.
• Ensure internal departments understand client expectations so services are continuous and accurate.
• Oversee event setup and on-site service as needed, coordinating between clients and on-site team leaders.
• Promote a culture of Enlightened Hospitality for stakeholders in support of business objectives and growth.
• Maintain knowledge of and adherence to applicable laws, policies, and procedures.
• Take on other duties or projects as necessary to support organizational goals and evolving business needs.

Benefits

• Competitive compensation of $100,000 annually, plus commission and bonus potential.
• Medical, dental, and vision insurance.
• Flexible spending options for healthcare and dependent care.
• Generous paid time off.
• Paid parental leave.
• Matched 401(k) plan.
• Life insurance.
• Employee assistance programs.
• Access to primary care, mental health, and other wellness services.
• Access to the USHG HUGS Employee Relief Fund.
• Annual dining credit at company restaurants.
• 51% dining discount across USHG restaurants.
• Parking subsidy.
• Pre-tax commuter benefits for transit.
• Opportunities for learning, mentorship, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Director