Director of Environmental Services

HCA Healthcare • Nashville, TN

1d • Onsite

About The Position

The Director of Environmental Services leads and manages the Environmental Services Department’s operations across assigned hospital and campus locations. The role ensures consistent, high-quality service in a sanitary, aseptic, and aesthetically pleasing environment while meeting applicable regulatory requirements, organizational policies, and departmental performance standards.

The Director oversees daily operations and staff, promotes a positive patient experience, and ensures timely staff training, competency assessments, and performance reviews. The position manages departmental productivity, budgets, supply and equipment purchasing, vendor compliance, and operational costs. It also prepares departmental records and reports, supports continuous improvement, and works with patients, representatives, physicians, and employees.

Requirements

• High school diploma or GED required.
• Minimum of five years of experience managing environmental services required.

Nice To Haves

• Knowledge of hospital and healthcare operations.
• Knowledge of hospital and healthcare financial metrics.
• Certified Healthcare Environmental Services Professional (CHESP) certification.

Responsibilities

• Lead, direct, and manage Environmental Services operations across assigned hospital and campus locations.
• Evaluate existing systems and processes, initiate improvements, and make recommendations to upper management.
• Ensure compliance with applicable policies, procedures, and regulatory standards, including TJC, OSHA, and EEOC requirements.
• Coordinate and supervise departmental functions to maintain an aseptic and aesthetically pleasing environment.
• Prepare or direct the preparation of department records, recurring and special reports, and analyses, including bed-management turnaround information.
• Promote positive patient interactions, support HCAHPS goals, engage in service recovery, and implement strategies to improve the patient experience.
• Serve as a liaison with patients and their representatives, physicians, and employees.
• Ensure timely staff development, including training, education, competency assessment, and performance reviews.
• Supervise and coordinate staff and Environmental Services supervisory personnel; provide coaching and mentoring and support employee engagement goals.
• Ensure staff performance and departmental work comply with corporate, hospital, department, and safety policies and regulatory requirements.
• Identify new products, safety equipment, and time-saving methods to improve services and systems.
• Direct the purchase of chemical supplies, equipment, linen, and other supplies.
• Manage department productivity, operational efficiency, resource use, and costs, including Net Spend per APD goals.
• Produce and manage the department budget, including accurate and timely general ledger coding.
• Manage and maximize compliance with HealthTrust contracted vendors.
• Perform other duties as assigned and adhere to the Code of Conduct and Mission and Value Statement.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED