Director of Due Diligence

RPM Living • Austin, TX

4d • Hybrid

About The Position

The Director of Due Diligence is responsible for property due diligence operations at RPM Living. The role directly oversees the Due Diligence team and ensures that deliverables and other client needs are completed accurately and on time. This includes managing pre-acquisition inspections, report preparation, client communication, team assignments, vendor relationships, expenses, and process improvements. The position works across departments to keep due diligence engagements efficient and ensure stakeholders are engaged and meeting expectations.

This is a hybrid role. The associate works in a corporate or regional office three or four days per week, at the manager’s discretion. Overnight travel may be required monthly. The office is an open setting that may include bright lights, constant noise, and distractions.

Requirements

• Bachelor's degree in real estate, business administration, property management, construction management, or a related field; experience may substitute for education.
• Five years of experience in property due diligence, multifamily operations, asset management, or a related field, including two years of supervisory or team lead experience.
• Knowledge of multifamily property systems, capital components, and operational standards.
• Knowledge of due diligence best practices, inspection processes, lease file audits, and report development.
• Ability to work in a fast-paced environment while managing multiple projects.
• Organizational skills and a deadline-focused approach.
• Problem-solving and escalation skills, including consistent follow-up on pending and incomplete tasks.
• Proficiency with Microsoft Office Suite, with Excel experience required, Adobe Acrobat, Salesforce, Dropbox, and market database software.
• Ability to analyze unit-level and property-level data to create accurate, comprehensive reports and capital expenditure projections.
• Project coordination skills, including scheduling inspections, monitoring deadlines, and managing simultaneous engagements.
• Professional interaction with colleagues, other management companies, and clients.
• Ability to collaborate across departments, align expectations, clarify requirements, and engage stakeholders throughout the due diligence process.
• Ability to manage vendor relationships, negotiate work expectations, and ensure deliverables support the due diligence workflow.
• Effective verbal and written communication skills.
• Ability to sit or stand for extended periods, read documents and computer screens, hear and understand communications, occasionally lift or carry items weighing up to 15 pounds, and operate a computer and other office equipment.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Nice To Haves

• A valid driver’s license.

Responsibilities

• Oversee pre-acquisition property due diligence inspections, including unit inspections, interior and exterior asset evaluations, lease file audits, capital expenditure projections, and report creation.
• Coordinate and produce due diligence inspections and reports, including service contract abstracting, unit inspection data cleanup, proofreading, and other report tasks.
• Ensure due diligence reports are accurate, complete, and delivered by agreed-upon deadlines.
• Serve as the primary client contact for the due diligence process and communicate timelines, expectations, and requests professionally.
• Manage and motivate the Due Diligence team, allocate tasks, and ensure team member accountability.
• Manage expense reimbursements and ensure travel costs comply with approved RPM travel guidelines.
• Develop policies and procedures to improve accuracy, timeliness, efficiency, and conversion to management opportunities.
• Use software solutions to improve report quality, insights, and production efficiency.
• Manage key vendor relationships that contribute to due diligence production.
• Collaborate across departments to improve process efficiency and ensure stakeholders are engaged and performing as required.
• Reallocate team resources based on due diligence inspection volume.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Director