Director of Due Diligence

RPM Living • Austin, TX

3d • Hybrid

About The Position

The Director of Due Diligence oversees RPM Living’s property due diligence operations, including direct management of the Due Diligence team and timely delivery of due diligence work and client requests. The role leads pre-acquisition inspections and evaluations, lease file audits, capital expenditure projections, and the creation and quality control of comprehensive due diligence reports. It serves as the primary client contact throughout the due diligence process and coordinates with internal stakeholders and vendors to keep engagements efficient and on schedule.

The Director develops policies and procedures to improve accuracy, timeliness, efficiency, and conversion to management opportunities, and uses software solutions to enhance report quality, insights, and production efficiency. The role manages team assignments and resources according to inspection volume, oversees expense reimbursements and travel guideline compliance, and maintains vendor relationships. This is a hybrid position requiring work in a corporate or regional office three or four days per week, based on the manager’s discretion. Monthly overnight travel may be required.

Requirements

• Bachelor’s degree in real estate, business administration, property management, construction management, or a related field; experience may substitute for education.
• Five years of experience in property due diligence, multifamily operations, asset management, or a related field, including two years of supervisory or team lead experience.
• Knowledge of multifamily property systems, capital components, and operational standards.
• Knowledge of due diligence best practices, inspection processes, lease file audits, and report development.
• Ability to work in a fast-paced environment with multiple projects in progress.
• Ability to stay organized and deadline-focused.
• Problem-solving and escalation skills, including maintaining follow-up on pending and incomplete tasks.
• Proficiency with Microsoft Office Suite, particularly Excel, Adobe Acrobat, Salesforce, Dropbox, and market database software.
• Ability to analyze unit-level and property-level data to create accurate reports and capital expenditure projections.
• Project coordination skills, including scheduling inspections, monitoring deadlines, and managing multiple simultaneous engagements.
• Ability to interact professionally with colleagues, other management companies, and clients.
• Ability to collaborate across departments to align expectations, clarify requirements, and engage stakeholders.
• Ability to manage vendor relationships, negotiate work expectations, and ensure deliverables support the due diligence workflow.
• Effective verbal and written communication skills.
• Ability to meet the physical requirements of the role, including reading documents and screens, hearing verbal communications, operating office equipment, and occasionally lifting or carrying items weighing up to 15 pounds.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Nice To Haves

• A valid driver’s license.

Responsibilities

• Oversee all aspects of pre-acquisition property due diligence inspections, including unit inspections, interior and exterior asset evaluations, lease file audits, capital expenditure projections, and full report creation.
• Coordinate and produce due diligence inspections and reports, including service contract abstracting, unit inspection data cleanup, proofreading, and other report tasks.
• Ensure distributed due diligence reports are accurate, complete, and delivered by agreed-upon deadlines.
• Serve as the primary client contact for the due diligence process and clearly communicate timelines, expectations, and requests.
• Manage and motivate the Due Diligence team, allocate tasks, and ensure team member accountability.
• Manage expense reimbursements and ensure travel costs comply with approved RPM travel guidelines.
• Develop comprehensive policies and procedures to improve due diligence accuracy, timeliness, efficiency, and conversion to management opportunities.
• Use software solutions to improve the due diligence process, report quality, insights, and report-creation efficiency.
• Manage key vendor relationships that contribute to due diligence production.
• Collaborate across departments to improve process efficiency and ensure stakeholders are engaged and performing as required.
• Reallocate team resources as needed based on due diligence inspection volume.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Director