Director of Driver Recruiting

Warren Transport•Waterloo, IA

1d•Onsite

About The Position

The Director of Driver Recruiting develops, implements, and oversees Warren Transport Inc.’s Owner Operator recruiting strategy. The role provides strategic leadership to the recruiting department, supervises recruiting activities, and ensures the recruitment and onboarding of qualified Owner/Operators as Independent Contractors. It establishes recruiting goals, manages departmental performance, and aligns recruiting strategies with the company’s objectives for growth, quality, and retention. The Director oversees the end-to-end recruiting process, including sourcing, screening, scheduling, assessment, contracting, lead management, and follow-up. The role leads and coaches recruiting staff, monitors performance and recruiting costs, manages the department budget, evaluates advertising and lead sources, and provides forecasts and recommendations to executive leadership. It also works with operations, safety, and other departments to support contractor onboarding, satisfaction, and retention, and oversees driver orientation and applicant road testing. This is an in-person role requiring direct supervision, coaching, and real-time collaboration with management and operations staff. The posting states that remote work would prevent the employee from performing these essential functions effectively.

Requirements

3–5 years’ experience in a recruitment position.
Excellent written and verbal communication skills and strong phone etiquette.
Excellent interpersonal communication, customer service, and organizational skills.
Strong negotiation, influencing, and interviewing skills.
Knowledge of MS Office, including Word, Excel, Outlook, and Access.
Knowledge of Tenstreet.

Nice To Haves

Four-year college degree from an accredited institution, or equivalent work experience, preferred.

Responsibilities

Develop, implement, and oversee short- and long-term recruiting strategies to support company growth and operational needs.
Establish monthly, quarterly, and annual recruiting goals in collaboration with executive leadership and operations.
Direct and manage the end-to-end recruiting process, ensuring recruiting targets and quality standards are met.
Provide leadership, direction, coaching, and performance management to driver recruiting department employees.
Oversee sourcing, screening, scheduling, assessment, and contracting of Independent Contractors while ensuring a high standard of customer service.
Build and maintain relationships with owner operators and industry recruiting partners.
Ensure all Independent Contractors meet company onboarding and DOT requirements.
Evaluate industry trends, competitor practices, and market conditions to develop recruiting strategies.
Develop and maintain relationships with employment agencies, advertising partners, and other organizations to attract qualified drivers.
Establish and monitor key performance indicators for recruiting effectiveness, productivity, and departmental performance.
Review and analyze recruiting reports covering lead generation, recruiting costs, conversion rates, and contractor sign-ons.
Monitor Independent Contractor turnover and collaborate with operations on contractor satisfaction and retention strategies.
Evaluate recruiting processes, systems, and technology for opportunities to improve efficiency and results.
Develop and manage recruiting department budgets, including advertising expenditures, recruiting incentives, and associated costs.
Evaluate the return on investment of recruiting advertising, lead sources, and marketing initiatives.
Develop and recommend recruiting sign-on and referral bonuses based on market conditions.
Review recruiting needs quarterly with operations to ensure alignment with market needs and company objectives.
Provide recruiting performance updates, forecasts, and strategic recommendations to executive leadership.
Oversee recruiting leads, inbound and outbound phone calls, and lead follow-up to maximize recruiting opportunities.
Assist with recruiting and contracting qualified Independent Contractor leads as needed.
Collaborate with operations, safety, and other departments to support efficient onboarding and a positive Independent Contractor experience.
Oversee driver orientation programs to promote a strong safety ethic and meet driver training objectives.
Oversee and supervise road testing of driver applicants, ensuring compliance with company and federal standards and completion of required documentation.
Perform other duties, tasks, or responsibilities as assigned.