DIR, DINING SERVICES II - MICHIGAN TECH UNIVERSITY - HOUGHTON, MI

Compass Group•Houghton, MI

3d•Onsite

About The Position

Chartwells Higher Education is seeking a Director of Dining Services for a student dining hall at Michigan Technological University in Houghton, Michigan. The position advises and provides hands-on support for the day-to-day operations and financial success of one or more campus foodservice locations. The director ensures operations follow contract guidelines, Health Department regulations, company standards, and expectations for food quality, freshness, and presentation. The role offers relocation assistance and potential for professional advancement.

Requirements

Five or more years of operational food service management experience.
Knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Strong leadership abilities and validated experience supervising and developing staff.
Excellent organizational skills and ability to prioritize effectively.
Outstanding customer service skills and dedication to maintaining high quality standards.
Proficiency in preparing and analyzing financial reports.
Flexibility to work evenings, weekends, and holidays as needed.
Computer experience.
ServSafe® certification.

Nice To Haves

Associate degree preferred.

Responsibilities

Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Maintain client and customer satisfaction by consistently meeting food quality and customer service standards.
Prepare and complete daily, weekly, and financial reports, including reports related to food and labor costs.
Ensure compliance with quality and food safety standards to protect customers’ health and safety.
Foster strong client relationships and align dining programs with client objectives to support satisfaction and retention.
Perform other duties as assigned to support efficient dining service operations.