Director of Community Relations and Solutions

Dallas College • Pleasant Grove, AL

14d • Onsite

About The Position

The Director of Community Relations and Solutions partners with campus leaders to strengthen Dallas College’s community and business connections. The role collaboratively implements local engagement strategies through community involvement, integrated partnerships, and relationship-building. It expands community-based partnerships with organizations committed to community service and responds to the needs, interests, and expectations of community members and organizations by providing non-credit instruction and services.

The Director assesses community needs and works across Dallas College to grow business opportunities in underserved communities. The position develops and implements customer- and data-driven partnership strategies, collaborates with campus presidents and executive leaders on solutions, and builds relationships with community leaders and organizations to maintain learning solutions. The Director also serves as a community advocate and resource and provides excellent customer service.

This is an on-site administrator position with a 40-hour workweek. After six months, employees may be eligible to apply for a hybrid work arrangement, subject to job responsibilities, operational needs, supervisor approval, and Dallas College policy. The position requires regular and predictable attendance and may involve travel to off-site locations.

Requirements

• Bachelor’s degree or higher in a related field.
• Five years of experience in a related field.
• Strong communication, organizational, and time-management skills.
• Valid driver’s license if traveling to off-site locations.
• Official transcripts are required.
• Strong leadership skills in influence, strategic partnership-building, alliances, and creative thought leadership.
• Knowledge of contemporary community and economic development principles.
• Ability to create and manage business relationships and working partnerships related to career-connected learning.
• Strong problem-solving, analytical, organizational, collaboration, and interpersonal skills.
• Ability to communicate effectively with a wide range of college personnel and constituents, including through written and oral communication and presentations.
• Ability to work effectively across a highly matrixed organization and with senior-level internal and external stakeholders.
• Ability to analyze problems, identify feasible solutions, and present recommendations in a concise, logical, and systematic manner.
• Ability to manage overlapping projects, deadlines, and multiple responsibilities, and to follow through and complete projects.
• Ability to work independently and as a team member, partner across the college and externally, and interact effectively with all levels of college personnel.
• Ability to adapt to conflict, crisis, changing priorities, and a flexible, fast-paced, accredited, growth-oriented environment.
• Demonstrates respect for others, collegiality, reliability, and commitment to quality improvement.

Nice To Haves

• Master’s degree preferred.
• Bilingual or multilingual ability preferred.

Responsibilities

• Assess community needs to identify educational, civic, recreational, and cultural opportunities for service.
• Work across Dallas College to support the growth of business opportunities within underserved communities.
• Partner in designing, developing, and implementing customer- and data-driven partnership strategies that support community involvement for assigned campuses or schools, emphasizing innovative programs and solutions.
• Identify internal and external influencers and ensure ongoing communication, buy-in, and support, with a focus on Dallas College culture, brand awareness, strength, and connections.
• Leverage professional and personal networks to maximize existing relationships and cultivate new ones.
• Test and learn community best practices within the assigned division and share those practices with peers.
• Partner with campus presidents and executive leaders to identify potential solutions for business and community needs.
• Develop collaborative partnerships with community leaders and organizations to maintain and manage learning solutions.
• Serve as an advocate and community resource.
• Consistently provide excellent customer service.
• Complete required Dallas College professional development training hours per academic year.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director