Director of Community Relations and Solutions

Dallas College • Pleasant Grove, UT

12d • Onsite

About The Position

The Director of Community Relations and Solutions partners with campuses to lead efforts to build and strengthen connections with businesses and communities served by Dallas College. The role collaboratively implements local engagement strategies through community involvement, integrated partnerships, and relationship-building. It enhances and expands partnerships with community-service organizations by responding to identified needs and expectations through non-credit instruction and services.

The Director assesses community needs and supports innovative, customer- and data-driven partnership strategies. The position works across Dallas College and with campus presidents, executive leaders, community organizations, and other stakeholders to develop learning solutions and grow business opportunities in underserved communities. The Director also serves as an advocate and community resource, provides excellent customer service, completes required professional development, and performs other assigned duties. Regular and predictable attendance is required.

This is an on-site administrator position with a 40-hour work week. After six months, employees may have the opportunity to apply for a hybrid schedule, subject to job responsibilities, operational needs, supervisor approval, and Dallas College policy.

Requirements

• Bachelor’s degree or higher in a related field; official transcripts are required.
• Five years of experience in a related field.
• Strong communication, organizational, and time-management skills.
• Valid driver’s license if traveling to off-site locations.
• Strong leadership, influence, strategic partnership-building, and alliance-building capabilities.
• Knowledge of contemporary community and economic development principles.
• Ability to create and manage business relationships and partnerships related to career-connected learning.
• Strong problem-solving and analytical skills, including the ability to identify feasible solutions and present recommendations concisely and systematically.
• Ability to collaborate effectively in a highly matrixed organization and with senior-level internal and external stakeholders.
• Strong written and oral communication skills, including experience giving effective presentations.
• Strong interpersonal and organizational skills; ability to prioritize and manage multiple concurrent projects and deadlines.
• Ability to work effectively with all levels of college personnel, independently and as part of a team.
• Ability to adapt to conflict, crisis, changing priorities, and a flexible, fast-paced environment.
• Ability to partner across the college and externally to exchange information, collaborate on projects, and share resources.
• Demonstrated ability to follow through and complete projects.
• Demonstrates respect for others, collegiality, teamwork, and commitment to quality improvement.
• Must pass a criminal background check; some positions may also require a fingerprint check.

Nice To Haves

• Master’s degree in a related field preferred.
• Bilingual or multilingual ability preferred.

Responsibilities

• Assess community needs to identify educational, civic, recreational, and cultural service opportunities.
• Work across Dallas College to support growth of business opportunities within underserved communities.
• Partner in designing, developing, and implementing customer- and data-driven partnership strategies for community involvement at assigned campuses or schools, with an emphasis on innovative programs and solutions.
• Identify key internal and external influencers and ensure ongoing communication, buy-in, and support; strengthen Dallas College culture, brand awareness, and community connections.
• Leverage professional and personal networks to maximize existing relationships and cultivate new ones.
• Test and learn community best practices within the assigned division and share them with peers.
• Partner with campus presidents and executive leaders to identify potential solutions to business and community needs.
• Develop collaborative partnerships with community leaders and organizations to maintain and manage learning solutions.
• Serve as an advocate and community resource.
• Consistently provide excellent customer service.
• Complete required Dallas College Professional Development training hours per academic year.
• Perform other duties as assigned.
• Maintain regular and predictable attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director