Director of Clinical Services, RN

Pinnacle Home Care•The Villages, FL

3d•Onsite

About The Position

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, is seeking a Director of Clinical Services, Registered Nurse to join their award-winning team. This role is responsible for the quality, safety, and compliance of all patient care delivered at the branch. The company has been delivering high-quality, patient-centered care for over two decades.

Requirements

Active Registered Nurse (RN) license in the state of practice
Graduate of a National League for Nursing–accredited school of nursing
Minimum two years of management or supervisory experience in home health
Current BLS certification
Knowledge of governmental regulations and ACHC standards
Strong ability to manage high levels of stress
Excellent observation, organizational, verbal, and written communication skills
Proficiency with computers, Microsoft applications, EMR systems, and technology

Nice To Haves

BSN preferred

Responsibilities

Clinical leadership and staff supervision
Survey readiness and regulatory compliance
HHVBP and HHCAHPS performance at the branch level
OASIS accuracy and clinical episode oversight
Directly supervise clinical managers and field clinicians
Ensure compliance with Medicare CoPs, accreditation standards, and state regulations
Own branch survey readiness and corrective action execution
Owns QAPI plan approval and execution, and maintains a continuous survey-ready posture with documented mock-surveys
Monitor OASIS accuracy, care planning, and visit utilization
Drive branch-level HHVBP and HHCAHPS performance improvement
Provide case mentoring, clinical coaching, and competency oversight
Lead branch QAPI activities and outcome improvement plans
Partner with Operations leadership on staffing capacity and productivity