Hospice Director of Clinical Services

Harmony Hospice LLC•West Springfield, MA

20d•Onsite

About The Position

Harmony Hospice, LLC is seeking a compassionate and visionary Director of Clinical Services to lead clinical operations in Chicopee, Massachusetts. As a member of the leadership team, the Director oversees the provision of high-quality hospice care and supports the comfort, dignity, and well-being of patients and their families. The role is suited to a registered nurse with leadership experience and a commitment to exceptional patient care.

Requirements

Graduate of an accredited School of Nursing.
Registered Nurse licensed by the state of Massachusetts.
At least one year of supervisory experience.
Ability to market and deal tactfully with customers and the community.
Knowledge of business management, governmental regulations, and CHAP standards.
Ability to communicate well verbally and in writing.
Self-confidence and a positive attitude toward self and others, with a commitment to goal achievement.

Responsibilities

Coordinate and oversee direct and indirect patient services provided by clinical organization personnel.
Supervise and guide clinical staff to ensure service quality and maintain standards.
Perform chart audits and gather data for QAPI activities.
Appraise clinical staff performance during probationary periods and annually.
Identify and evaluate patient needs and the appropriateness of home care.
Maintain patient clinical records and ensure compliance with local, state, and federal laws and CHAP standards of care.
Assist with new staff orientation and participate in audits, IDG meetings, and QAPI activities.
Maintain adequate and appropriate medical supplies.
Orient new personnel and provide in-services for current staff.
Ensure clinical staff follow Medicare, state, and CHAP regulations.