Director of Catering and Community Partnershi

CHE WESTIN NASHVILLE LLC • Franklin, TN

13d • $50,000 - $60,000 • Hybrid

About The Position

Ugly Bagel is a rapidly growing bagel brand seeking a Director of Catering & Community Partnerships to lead catering sales and business development for its corporate locations. This role focuses on proactively building relationships with local businesses and organizations to generate new catering accounts and foster repeat business. The position is primarily work-from-home but requires significant visibility in the markets through networking and community events. The Director will report to the Founders and play a key role in shaping the catering sales strategy for a growing brand.

Requirements

• Experience in catering sales, hospitality sales, restaurant business development or a closely related field is required.
• Proven relationship builder who genuinely enjoys meeting new people.
• Comfortable prospecting and initiating conversations with potential customers.
• Experienced in catering sales, restaurant sales, hotel sales, event sales or B2B business development.
• Self-motivated and capable of managing a work-from-home schedule while consistently producing results.
• Highly organized and disciplined about follow-up.
• Comfortable attending networking events and representing Ugly Bagel in the community.
• Competitive and motivated by measurable sales goals.
• Warm, positive and hospitality-minded.
• Creative enough to find opportunities others might overlook.
• Comfortable working independently while collaborating closely with store leadership and the founders.
• Excited by the opportunity to join an entrepreneurial company during a significant growth stage.
• Understand that relationships come before transactions.

Responsibilities

• Own catering sales growth across all Ugly Bagel corporate locations.
• Identify and actively pursue new corporate catering opportunities.
• Build relationships with businesses, offices, schools, healthcare organizations, hotels, real estate firms, professional services companies and other high-frequency catering customers.
• Develop a strong pipeline of new catering prospects within each store's trade area.
• Convert new accounts into recurring catering relationships.
• Re-engage previous customers and identify opportunities to increase their ordering frequency.
• Develop strategies to grow average catering order size and recurring revenue.
• Become one of the faces of Ugly Bagel within the Nashville, Franklin/Cool Springs and Mt. Juliet business communities.
• Participate in Chamber of Commerce meetings, business networking groups, community organizations, corporate events, grand openings, local festivals, charity events and other relationship-building opportunities.
• Build strategic partnerships with local companies, office managers, executive assistants, HR departments, event planners and community leaders.
• Identify opportunities for sampling, office drops, sponsorships and other creative ways to introduce Ugly Bagel to potential customers.
• Maintain an organized sales pipeline including prospects, outreach, meetings, proposals and follow-up.
• Establish a consistent outreach cadence through email, phone, LinkedIn and in-person relationship building.
• Track catering performance by location.
• Report regularly on pipeline activity, new accounts, recurring customers and catering revenue.
• Work with leadership to establish catering revenue goals for each store and measure progress against those goals.
• Partner closely with store leaders and operations to ensure catering orders are executed accurately and on time.
• Communicate upcoming large orders, events and customer expectations to store teams.
• Participate in significant catering events, activations and high-profile deliveries when appropriate.
• Gather customer feedback and help continuously improve Ugly Bagel's catering experience.
• Help develop the systems, partnerships and sales strategy for future catering expansion.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-sponsored 401(k) with employer match
• Paid Time Off
• Employee meals and Ugly Bagel perks
• Work-from-home flexibility
• Opportunity to grow alongside a rapidly expanding restaurant and franchise brand
• Direct access to and mentorship from the founders of Ugly Bagel

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed