Director of Catering

New Castle Hotel • Woburn, MA

7d

About The Position

The Director of Catering leads the team responsible for selling the hotel’s banquet, conference, and event space. The role manages catering sales professionals and works with banquet and culinary teams to deliver the experience promised to clients. The Director anticipates trends, develops creative and strategic sales approaches, and keeps the hotel’s financial performance and the goals of the General Manager and Owner in view. The role also represents the hotel in the local community, supports hotel staff, and may serve as Manager on Duty if requested.

Requirements

• At least five years of progressive experience in a hotel catering department or related field.
• Previous supervisory experience.
• Ability to work with various hotel sales software programs.
• Verbal and written proficiency in English.
• Ability to handle difficult situations and people while maintaining professionalism.
• Ability to evaluate alternative courses of action and make decisions quickly and accurately.
• Ability to work long hours.
• Ability to work under variable temperature and noise conditions.
• Ability to see details and bend, stretch, twist, or reach with the body and arms.
• Ability to walk or stand for extended periods.
• Ability to travel to clients and meetings when necessary.
• Ability to lift, carry, push, pull, or otherwise move objects: light work involving up to 20 pounds occasionally and/or 10 pounds frequently or constantly.

Nice To Haves

• A degree in hotel management is preferred.

Responsibilities

• Oversee, train, and equip the catering sales team to perform effectively.
• Anticipate trends and develop creative, strategic approaches to attract business and leisure events to the hotel.
• Work with each catering salesperson to clarify roles, define markets and goals, measure results, and adjust strategies as needed.
• Coordinate with banquet and culinary professionals to deliver the experience promised to clients.
• Represent the hotel in the local community and participate in giving-back activities.
• Support and celebrate hotel staff.
• Serve as Manager on Duty if requested.
• Travel to clients and meetings when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed