Director of Case Management | Palo Alto

PAM Health•San Antonio, TX

About The Position

The Director of Case Management coordinates the hospital-wide case management program and oversees review of patients’ medical records to ensure appropriate utilization of hospital services. The director assists case managers with timely care coordination and discharge planning and ensures all admissions are screened to determine the appropriate level of care. This role supervises case managers and oversees the department’s daily operations to support optimal financial and clinical outcomes. Additional duties include fiscal planning, regulatory compliance, analyzing systems and variances to identify improvement opportunities, and promoting quality care in collaboration with the interdisciplinary team.

Requirements

RN licensure in the state where the hospital is located is required. Social workers may be accepted in lieu of RN licensure if they meet applicable state licensing or bachelor's degree requirements.
MSW, LSW, PT, OT, SLP, or RT licensure may be accepted in accordance with state regulations.
Current BLS certification is required.
Three to five years of case management experience is required.

Nice To Haves

BSN or MSN.
Certification in an approved Case Management Program.
Prior experience in IRF or LTACH.
Prior management experience.

Responsibilities

Coordinate the hospital-wide case management program.
Oversee review of patient medical records to ensure proper utilization of hospital services.
Assist case managers in providing timely care coordination and discharge planning.
Ensure all admissions are screened to determine the appropriate level of care.
Supervise case managers and oversee the daily operations of the case management department.
Facilitate optimal financial and clinical outcomes.
Conduct fiscal planning and ensure regulatory compliance.
Analyze current systems and variances to identify opportunities for improvement.
Promote quality of care through collaboration with interdisciplinary team members.

Benefits

Competitive compensation.
Medical benefits, including EPO, HDHP, and HSA options, prescription coverage, RX 'n go, and Teladoc.
Dental and vision coverage.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance.
Education and in-service opportunities, including continuing education and tuition services.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Personal travel discounts.
401(k) plans with a discretionary employer match.
Generous paid benefit time.
Education Advancement Program and opportunities for professional growth.