Director of Carrier Compliance

Shamrock • Overland Park, KS

2d

About The Position

Ryan Transportation is seeking a strategic, results-driven Director of Carrier Compliance to lead and evolve its carrier compliance, risk management, cargo claims, insurance, and regulatory governance functions. The role establishes and executes compliance strategies to protect the company’s business interests, support carrier network growth, mitigate operational risk, and ensure adherence to transportation regulations and contractual obligations. The Director partners with Operations, Legal, Risk Management, Account Management, Technology, and Executive Leadership to improve compliance, strengthen carrier qualification standards, and enhance processes across the organization.

The Director leads carrier qualification, onboarding, monitoring, and compliance programs; oversees cargo claims management and recovery; and provides oversight of carrier and shipper contract compliance. The role also drives audits, reporting, and continuous improvement, leads and mentors compliance team members, and serves as the organization’s subject matter expert on transportation compliance, insurance, and carrier risk management.

Requirements

• Bachelor’s degree in Business, Supply Chain, Transportation, Logistics, Risk Management, or a related field; equivalent experience is considered.
• At least 8 years of progressive experience in transportation, carrier compliance, logistics operations, risk management, or a related field.
• At least 3 years of leadership experience managing teams and developing talent.
• Deep knowledge of FMCSA regulations, carrier qualification standards, cargo claims management, transportation contracts, and insurance requirements.
• Demonstrated success developing and implementing compliance programs, controls, and operational process improvements.
• Strong analytical, problem-solving, and risk assessment capabilities.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, reporting, and data analysis.
• Exceptional communication and stakeholder management skills, with the ability to influence across all organizational levels.

Nice To Haves

• Experience with McLeod, MercuryGate, or other transportation management systems.
• Knowledge of LTL operations, cargo classification, and freight claims management.
• Experience leading audits, compliance governance programs, or transportation risk management initiatives.

Responsibilities

• Lead the overall carrier compliance strategy, ensuring adherence to regulatory requirements, customer obligations, and company risk management standards.
• Oversee carrier qualification, onboarding, monitoring, and compliance programs, including safety, authority, insurance, and contractual requirements.
• Direct cargo claims management and recovery efforts, working with carriers, insurance providers, customers, and internal stakeholders to minimize risk and financial exposure.
• Oversee carrier and shipper contract compliance and ensure alignment with operational and customer-specific requirements.
• Drive compliance audits, reporting, and continuous improvement initiatives to strengthen controls, data integrity, and operational efficiency across transportation systems and processes.
• Partner with Operations, Account Management, Legal, Risk, and Technology teams to develop scalable compliance solutions and support business growth.
• Lead, develop, and mentor compliance team members.
• Serve as the organization’s subject matter expert on transportation compliance, insurance, and carrier risk management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director