Director of Business Development

Castle Healthcare • Anderson, IN

5d • Onsite

About The Position

The Business Development Director is responsible for reviewing and preparing for new admissions in accordance with established policies and procedures. The role also maintains relationships with community partners, family members, residents, and personnel, and performs assigned administrative duties while preserving the confidentiality of resident care information.

Requirements

• High school diploma or GED, at minimum.
• Knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Patience, tact, a cheerful disposition, and enthusiasm.
• Willingness to work with residents, staff, and visitors at the maturity level at which they are currently functioning.
• Ability to move intermittently throughout the workday.
• Ability to cope with the mental and emotional stress of the position.
• Ability to push, pull, move, and/or lift at least 25 pounds to a height of at least 5 feet, and push, pull, move, and/or carry that weight at least 50 feet.

Responsibilities

• Assist in interviewing residents, guardians, or sponsors and obtaining required admission information and signatures.
• Assist with the resident admission orientation program according to established policies and procedures.
• Admit residents and prepare identification records in accordance with established policies and procedures.
• Admit, transfer, and discharge residents in accordance with established policies and procedures.
• Provide residents with admission information packets, including resident rights, privacy notices, and admission contracts.
• Maintain accurate records of available beds and census.
• Abstract information from records as authorized or required for insurance companies.
• Notify nursing staff when a resident arrives so a nursing staff member can escort the resident to their assigned room.
• Assume administrative authority, responsibility, and accountability for assigned administrative duties.
• Maintain confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
• Develop, schedule, and guide tours and personnel throughout the facility.
• Keep brochures and other printed materials available for people requesting information.
• Maintain liaison with families, residents, community members, and civic leaders.
• Plan and implement special events that advance staff, resident, and community relations.
• Participate in community service and civic groups to obtain information and seek support for charitable activities on behalf of the facility.
• Manage ongoing community service projects and develop appropriate problem-solving actions.
• Attend and participate in approved workshops and seminars.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED