Director of Business Development

Cart.com•Time, IL

About The Position

The Director of Business Development leads strategic efforts to drive revenue growth, develop high-value partnerships, and expand Cart.com’s presence in the eCommerce and fulfillment sectors. Reporting directly to the Vice President of Fulfillment Sales, this role leads business development by collaborating across departments to identify, negotiate, and close opportunities. The position involves understanding market dynamics, tailoring solutions to client needs, developing scalable growth strategies, and representing Cart.com at industry events.

Requirements

  • 10 or more years of experience in business development or sales leadership, preferably in eCommerce, logistics, or related industries.
  • Experience with Health, Beauty, or Wellness brands and the sector.
  • Demonstrated success managing a multi-million-dollar sales pipeline and achieving or exceeding revenue targets.
  • Experience using CRM systems, such as HubSpot, to manage pipelines and track performance metrics.
  • Experience leading cross-functional teams and collaborating with diverse stakeholders to deliver strategic initiatives.
  • Strong understanding of the eCommerce ecosystem, including platforms, supply chain logistics, and fulfillment processes.
  • Proven ability to close high-value deals and develop strategic partnerships.
  • Skills in financial analysis, contract negotiation, and revenue forecasting.
  • Ability to build and maintain relationships with C-suite and senior-level stakeholders.
  • Strong communication and presentation skills, including the ability to influence and inspire internal teams and external partners.
  • Ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Must be eligible to work in the United States; Cart.com does not offer visa sponsorship or transfers.

Nice To Haves

  • Experience with digital transformation initiatives or technology integrations in logistics and supply chain.
  • An established network of industry contacts in eCommerce or 3PL.
  • Certifications in sales leadership or business development methodologies.

Responsibilities

  • Develop and execute a business development strategy to expand Cart.com’s presence in the 3PL and fulfillment market.
  • Build consultative relationships with brands and prospects to introduce Cart.com’s supply chain services.
  • Identify, engage, and secure high-value partnerships and clients aligned with Cart.com’s strategic goals.
  • Collaborate with operations, product development, marketing, and other internal teams to deliver tailored client solutions.
  • Conduct market research and competitive analysis to identify opportunities and refine strategies.
  • Drive customer retention and upselling by strengthening existing client relationships and identifying additional business opportunities.
  • Negotiate complex contracts and agreements to achieve favorable terms for Cart.com and its clients.
  • Track and analyze performance metrics, using data-driven insights to improve strategies and forecast revenue growth.
  • Represent Cart.com at industry conferences, trade shows, and networking events to build relationships with potential partners and clients.
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