Director of Business Development

Sun Mar Health Care • La Habra, CA

3d

About The Position

The Director of Business Development builds strong, mutually beneficial relationships with appropriate target audiences and referral sources in accordance with facility policies and procedures and as directed by a supervisor. The role promotes the residential care facility, develops community awareness, supports admissions and census records, and performs assigned public relations and administrative duties. The position is full-time.

Requirements

• Ability to make independent decisions when circumstances warrant.
• Ability to deal tactfully with personnel, residents, visitors, and the general public.
• Ability to remain calm and level-headed in emergencies.
• Well-groomed appearance and ability to work harmoniously with other personnel.
• Ability to minimize waste of supplies and misuse of equipment.
• Willingness to seek out new methods and principles and incorporate them into existing admission practices.
• Ability to follow written and oral instructions.
• Knowledge of computer use, data input, and data output.
• Patience, tact, a cheerful disposition, and enthusiasm; willingness to interact with residents, staff, and visitors at their current maturity level.
• Must not pose a direct threat to the health or safety of others in the workplace.

Responsibilities

• Distribute marketing collateral, including brochures, insurance postcards, stickers, labels, stationery, and thank-you cards and envelopes.
• Build community awareness by planning events and inviting appropriate community residents and local officials.
• Build relationships of trust with key doctors, discharge planners, and influential senior-care community members.
• Schedule and attend luncheons and presentations to promote the facility and its services.
• Develop website content and keep it current.
• Follow work schedules and instructions from the Administrator and established policies and procedures.
• Assist with interviewing residents or guardians and obtaining required information and signatures.
• Admit residents and prepare identification records in accordance with established policies and procedures.
• Help maintain accurate records of available beds and daily and monthly census.
• Maintain a good working rapport with interdepartmental personnel and other facility departments.
• Keep work areas clean and properly store records and files before breaks and at the end of the workday.
• Notify nursing services and call for assistance when needed if a resident is disturbed or violent on admission or shows symptoms of an infectious or communicable disease.
• Refer admission problems to the appropriate authority, such as the office supervisor, credit manager, or nursing service.
• Maintain a resident waiting list according to established policies and procedures.
• Keep current on Medicare and Medicaid regulations governing admission and discharge requirements for health care facilities.
• Maintain current records of residents admitted and discharged in accordance with established policies and procedures.
• Perform miscellaneous duties and assist business office personnel as required or directed.
• Assume the administrative authority, responsibility, and accountability for assigned public relations specialist duties.

Benefits

• Free cell phone with unlimited talk, text, and data plan for full-time employees; restrictions apply.
• Competitive pay based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed