Dir of Asset and Facility Mgmt

County of Mecklenburg, NC•Charlotte, NC

About The Position

The Director of Asset and Facility Management oversees Mecklenburg County-owned real estate and related services, including land acquisition, government building and park development, vehicle maintenance and management, energy management, security, and courier services. The Director leads the planning, design, construction, operation, maintenance, and security of County buildings, infrastructure, and real estate assets, ensuring alignment with County strategic goals and high standards of safety, sustainability, and compliance. The position directs a department with more than 60 full-time employees, an annual operating budget exceeding $50 million, and an annual capital budget exceeding $100 million. Its scope includes real estate management; design and construction; facilities, energy, and fleet management; security services; and business management. The Director serves on the Executive Leadership Team and Enterprise Risk Management Committee, advises the County Manager and Board of County Commissioners, and represents the County in dealings with public organizations, including nonprofits. The position requires at least 10 years of progressively responsible experience managing county, municipal, or large-scale operations in facilities, maintenance and management, capital programs, fleet, and security services, including at least three years of supervisory experience. A bachelor’s degree in Facilities Management, Architecture, Engineering, or a related field is required; a combination of relevant education and experience is accepted. A valid North Carolina or South Carolina driver’s license, or the ability to obtain one, and the ability to obtain and maintain a County Operator’s Permit are required.

Requirements

  • At least 10 years of progressively responsible experience managing county, municipal, or large-scale operations in facilities, maintenance and management, capital programs, fleet, and security services.
  • At least three years of supervisory experience.
  • Bachelor’s degree in Facilities Management, Architecture, Engineering, or a related field; a combination of relevant education and relevant experience is accepted.
  • Valid North Carolina or South Carolina driver’s license, or ability to obtain one.
  • Ability to obtain and maintain a County Operator’s Permit.
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
  • Knowledge of customer service principles, including customer needs assessment, service quality standards, and customer satisfaction evaluation.
  • Knowledge of English language structure, vocabulary, spelling, composition, and grammar.
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, agency rules, and the political climate.
  • Expertise in the assigned area.
  • Ability to evaluate costs and benefits when choosing among potential actions.
  • Ability to identify complex problems, review relevant information, develop and evaluate options, and implement solutions.
  • Ability to use logic and reasoning to assess alternative solutions, conclusions, and approaches.
  • Ability to communicate information effectively and adjust actions in response to others.
  • Ability to build collaborative strategic work relationships.
  • Ability to guide others in accomplishing work objectives.
  • Ability to make strategic decisions toward long-range goals and visions using relevant information, alternatives, resources, constraints, facts, and organizational values.
  • Ability to deliver prepared presentations suited to the audience.
  • Ability to lead through vision and values.
  • Computer skills with Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to perform essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Demonstrated government experience in key areas of the job description.
  • Licensed architect or engineer.

Responsibilities

  • Direct the operations of the Asset and Facility Management Department, including oversight of more than 60 full-time employees and operational and capital budgets.
  • Establish departmental responsibilities and coordinate the functions of Real Estate Management, Design & Construction Project Management, Facilities Energy & Fleet Management, Security Services, and Business Management.
  • Oversee land acquisition and property management, including property agreements, easements, and leases.
  • Oversee design and construction of new and renovated County facilities and capital reserve projects; promote MWBE subcontractor participation and MBE involvement at the prime contract level.
  • Oversee maintenance and management of County facilities and outsourced full-service maintenance providers.
  • Oversee County fleet operations, including vehicle replacement purchases, fuel purchasing and management, and the outsourced GPS contract.
  • Lead facilities and fleet environmental initiatives targeting net-zero carbon energy sources by 2035, including deep energy retrofits, solar photovoltaic installations, and fleet electrification.
  • Oversee County security services, including access control and badging, video management, the Security Operations Center, cash transport, guard services, weapons screening stations, emergency preparedness, safety, and Facility Emergency Action Plans.
  • Oversee departmental business management and preparation of annual operational, capital, capital reserve, and fleet reserve budgets.
  • Serve on the Executive Leadership Team and Enterprise Risk Management Committee.
  • Make recommendations to the Board of County Commissioners and County Manager.
  • Develop and implement strategic initiatives and establish the department’s culture, climate, and vision.
  • Ensure departmental operations comply with statutory requirements and directives.
  • Review staff-submitted initiatives, reports, plans, contracts, amendments, change orders, and purchase orders for approval or modification.
  • Prepare and deliver presentations or information to the Manager’s Executive Team and Board of County Commissioners.
  • Oversee preparation of Development Agreements for County land disposition and development, joint facility projects with nonprofits, and facility leases.
  • Interpret and explain policies, rules, regulations, or laws to organizations, officials, and individuals.
  • Prepare or present reports on activities, expenses, budgets, statutes, rulings, and matters affecting operations or program services.
  • Serve as liaison between the County and public organizations, including nonprofits.
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